Client Lead, Retail Media

Chicago, IL (On-site)

$80K/yr – $120K/yrSenior Level4+ years expFull time

Posted 4 days ago

Job Summary

Own and grow strategic RMN client relationships by driving revenue, leading cross-functional teams, and delivering data-driven retail media solutions across onsite, offsite, and in-store channels.

  • Lead end-to-end account strategy, partnerships, and cross-functional project delivery
  • Translate performance data into executive-ready insights and actionable recommendations
  • Stay ahead of retail media trends and mentor peers

Job Description

Responsibilities

  • Build and maintain a thriving book of business by identifying and closing deals with key decision-makers.
  • Serve as a trusted Retail Media Network (RMN) expert, advising clients and internal teams across onsite, offsite, sponsored search, display, social, CTV, and in-store media solutions.
  • Forge strategic partnerships that result in significant revenue growth across Epsilon data, technology, media, and retail media offerings.
  • Act as a strategic consultant to clients, agency partners, retailers, and internal stakeholders to identify revenue growth opportunities and whitespace across existing and new business relationships.
  • Develop customized solutions that solve client challenges and drive measurable business results.
  • Translate campaign performance data into actionable recommendations, executive-level insights, and client-facing narratives.
  • Masterfully manage client accounts, ensuring seamless communication and exceptional service.
  • Lead cross-functional collaboration across Sales, Account Management, Product, Analytics, Ad Operations, and Creative teams to deliver integrated marketing solutions.
  • Stay ahead of emerging retail media trends, competitive developments, privacy regulations, and evolving retailer ecosystems to inform client strategies.
  • Provide training, education, and best-practice guidance to internal stakeholders and clients.

Requirements

  • 4+ years of experience in sales, business development, client leadership, or retail media.
  • Proven ability to identify and close deals and develop strategic account plans that drive significant revenue growth.
  • Exceptional client relationship management skills with experience building trust among C-level executives and key decision-makers.
  • Deep understanding of Retail Media Networks, including onsite, offsite, sponsored search, display, social, CTV, and in-store media solutions.
  • Strong knowledge of audience targeting, media planning, campaign activation, measurement, and optimization best practices.
  • Strong analytical and problem-solving skills with the ability to develop data-driven strategies and innovative client solutions.
  • Advanced proficiency in Excel, PowerPoint, and data analysis, with the ability to create compelling presentations, business cases, performance recaps, and executive-level insights.
  • Strong business acumen and financial literacy, with the ability to translate client business needs into actionable growth strategies.
  • Self-starter mindset with the ability to prioritize strategic accounts, identify whitespace opportunities, and pursue new logo and vertical growth opportunities.

Preferred

  • You have a proven track record of leading and inspiring teams to exceed goals and a passion for developing talent.
  • You excel at driving cross-functional collaboration, breaking down silos, and increasing account penetration across complex organizations.
  • You are recognized as a retail media thought leader and maintain a deep understanding of emerging industry trends, privacy developments, and evolving retailer ecosystems.
  • You can synthesize complex data into clear business recommendations and confidently present findings to senior client and agency stakeholders.
  • You think strategically, solve complex business challenges, and are passionate about the future of retail media, digital marketing, and emerging technologies.

Benefits

  • Time to recharge: Flexible time off (FTO), 14 paid holidays, paid sick time
  • Family well-being: Parental/new child leave, childcare & elder care assistance, adoption assistance
  • Extra perks: Comprehensive health coverage, 401(k), tuition assistance, commuter benefits, professional development, employee recognition, charitable donation matching, health coaching and counseling
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Epsilon

3.7 Glassdoor

Epsilon Systems is a 100% employee-owned professional and technical services company founded in 1998 and headquartered in San Diego. We are dedicated to delivering high-quality products and services to defense and commercial customers worldwide, including the Department of Defense, Department of Energy, Department of the Interior, and Department of Homeland Security. Our sustained growth in size, capability, and reputation reflects our focus on customer success, our employees’ expertise, and the strength of our management team.Our business units:-Modernization & Engineering Sector: A premier NAVSEA-certified Alteration Installation Team (AIT) provider to the U.S. Navy, offering ship alteration installations, repair, technical services, and logistics support for NAVSEA, NAVAIR, Regional Maintenance Centers, and Military Sealift Command.-Ship Repair Sector: Offers comprehensive marine engineering, assessment, maintenance, and ship repair services for all classes of U.S. Navy ships. We provide the capacity and technical expertise to meet any shipboard repair or maintenance needs.-Epsilon C5I, Inc.: Specializes in Command, Control, Communications, Computers, Combat Systems, and Intelligence (C5I) support. Our capabilities include solutions for software and systems engineering, signal intelligence, cryptologic programs, and cybersecurity.-Advanced Products (AP): Provides design, build-to-print, assembly, testing, and integration for electrical, mechanical, and electronic systems for the U.S. Navy, foreign military sales, and commercial customers. -Technology Solutions: Develops systems for operational readiness and nuclear operations. Our Epsilon XR team specializes in virtual, augmented, and mixed reality training, simulations, and e-learning.-Mission Services: Provides secure communications, satellite systems, network operations, environmental management, fleet technical assistance, and logistics support for U.S. Navy operations.

Founded in 1998
San Diego, California, USA
65% recommend to a friend
85% CEO approval

Salaries

Posted range

$80K/yr – $120K/yr

Taken straight from the job posting.

See all Epsilon salaries

Marketing Team

Median Career Experience
18 years
Median Tenure
5.8 years
Marketing Roles Posted (Last 30 Days)
6
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Client Lead, Retail Media

Epsilon · Chicago, IL · On-site