client growth manager

New York City, NY (Hybrid)

Salary Not AvailableFull time

Posted 1 day ago

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Job Description

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client growth manager
Location: Brooklyn, NY / Virtual
Type: Full-Time
Salary: Starting at $40,000
Benefits: Amazon Prime, Netflix
Highbrid Client Growth Managers have a daily and direct impact on client growth, giving their sales teams a competitive edge by supporting the optimization of their sales processes and brand collateral. It is the responsibility of the Client Growth Manager to develop best practices in CRM/database management, lead conversion, marketing and sales alignment, and sales enablement. The person in this role conducts complex data analysis used to inform strategic decisions by our clients' stakeholders. The ideal candidate can work in a fast-paced environment, managing multiple projects and clients at once, with the ability to effectively engage and communicate with several contacts across the company.
Responsibilities
  • Work with our awesome customers to streamline and document processes, designed to scale growth.
  • Perform competitive research and help position our clients to win more
  • Manage technical aspects of key marketing systems (marketing automation, CRM) used to generate, distribute, and report on leads.
  • Establish and maintain scalable processes that ensure best practices in campaign and lead management.
  • Create and maintain metrics reports on marketing and sales activities that support our client solutions, illustrate and reinforce our value.
  • Analyze marketing and sales data to develop insights and make recommendations on areas for optimization.
  • Monitor and maintain data quality within our client marketing database.
  • Evaluate new technologies and add-on applications to improve and optimize marketing and sales team performance.
Requirements
  • BA/BS or equivalent working experience.
  • Past experience performing research or building competitive analyses.
  • Excellent communication skills -- you will interact with customers and cross-functional teammates regularly.
  • Strong analytical skills (including mastery of Microsoft Excel) and experience with reporting and data analysis.
  • Proficient in marketing automation systems (e.g. HubSpot) and integrating those systems with other technologies.
  • Ability to manage multiple projects at the same time in a fast-paced environment.
  • Technically capable, excellent communicator, and a desire to improve processes.
Bonus Skills
  • Proficient in Inbound Marketing and Sales, HubSpot Growth Hub and or similar CRM and Marketing Technology a plus.
  • HTML/CSS, Adobe Creative Suite.
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Highbrid Media

Highbrid Media helps clients choose and implement marketing, sales and customer service technology and processes that enable them to reach their goals. We’re a diverse team with Black and Latino leadership and a passion for solving our clients’ challenges so they can grow bigger and better – however they define that. Our founder, Juan C. Perez, is driven to support people with great ideas who are doing amazing work. Like Highbrid Media, Juan was born and is based in Brooklyn, and he has imbued Highbrid with the gritty attitude he learned during his early years in the borough. As a community-focused company, we aim to improve the lives of everyone we touch, from our employees, partners, vendors and clients, to our clients’ customers and employees. We strive to create an internal culture where each of our team members feels valued and is passionate about our clients. Our clients learn how to use technology to level the playing field for themselves and target well-defined niche, multicultural, demographically and psychographically specific, and community audiences. Our philosophy is “learn it all,” rather than “know it all.” We’re not afraid to try new approaches or to evolve our strategies and tools as the world changes, and we are always learning. Each member of a client’s team who joins us in the process of improving processes and technology gains back at least 30 minutes of their time each week (we’ll measure it and show you!). Let us help you realize the full potential of your marketing, sales and customer service through:● Optimization of your technology infrastructure for marketing, sales and customer service ● Using data to identify weaknesses in your process and optimize your process and technology● Better alignment between marketing and sales by addressing communications systems and processes● CRM customization and implementation● Training● Marketing automation● Sales enablementFor more information, visit www.highbrid.com

Founded in 2004
Brooklyn, New York, USA
5 employees (1 in marketing)