Client Experience & Brand Magic

Bowling Green, KY (On-site)

$48K/yr – $55K/yrMid Level1+ years expFull time

Posted 2 months ago

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Job Summary

Own cross-channel client experience and brand cohesion, coordinating marketing operations, CRM automation, events, and communications to drive consistent engagement and growth.

  • Own brand-aligned client journeys across marketing, events, and digital touchpoints.
  • Coordinate CRM, automation, and lead lists to support proactive client outreach and pipeline visibility.
  • Plan and execute client-facing events and newsletters with compliant, high-quality delivery.

Job Description

Responsibilities

  • Brand representation and client experience excellence across all professional interactions and marketing materials
  • Coordinate and refresh marketing content and client-facing documents to ensure consistency
  • Manage social media posts, ads, Snappy Kraken, and AE Digital coordination
  • Oversee ActiveCampaign automation touches to prospective and existing clients
  • Maintain Wealthbox CRM lead list and share updates during weekly Pipeline meetings
  • Refresh website and related offerings to stay current
  • Support business development and lead generation efforts
  • Ensure compliance approval with the CCO before outgoing communications
  • Plan and execute events from marketing to on-site coordination and follow-up
  • Handle general admin tasks and weekly project updates with the President
  • Manage email, calls, and correspondence with timely follow-through
  • Maintain organized filing and documentation systems
  • Distribute the quarterly Client Newsletter across email, website, and social
  • All other duties as assigned — but most of all, BE AWESOME

Requirements

  • 1–3 years of experience in marketing and/or event planning
  • Detail-oriented with strong organizational skills
  • Excellent time management skills
  • Comfortable with various forms of technology and digital platforms
  • Strong written, verbal, and follow-through skills

Preferred

  • High-touch communication
  • Audience psychology
  • Brand storytelling
  • Event strategy + execution
  • Experience design
  • Relationship building
  • Operational thinking (you can’t wow people without systems)
  • Graceful objection handling (turning hesitation into clarity, confidence, and “yes, let’s do this”)

Benefits

  • Salaried position $48,000 - $55,000
  • 401(k) matching
  • PTO
  • Company-paid life insurance
  • Dental insurance
  • Vision insurance
  • Disability insurance
Southern Kentucky Financial Services, LLC logo

Southern Kentucky Financial Services, LLC

Southern Kentucky Financial Services serves people who care about their families. Our clients are transitioning from working to retirement. We help give our clients confidence by helping them with investment advice, fee-based financial planning, and planning for retirement. Our firm continues to grow, and we are sought after because of our client-focused service in a welcoming atmosphere where clients are treated like family.Insurance products are offered through the insurance business Southern Kentucky Financial Services (SOKY). SOKY is also an investment advisory practice that offers products and services through AE Wealth Management, LLC (AEWM), a registered investment adviser. AEWM does not offer insurance products. The insurance products offered by SOKY are not subject to investment adviser requirements. Investing involves risk, including the potential loss of principal.3085841 - 2/26

Founded in 2010
Bowling Green, Kentucky, USA
16 employees (2 in marketing)

Traffic Signals

Monthly Visitors
174
Traffic Source Mix
Search
34.6%
Direct
41.7%
Referral
12.4%
Social
9.4%
Paid
0.9%

Headcount Trend

Current headcount: ~17

Marketing Team

Marketing Team Size
2 (13% of company)