Responsibilities

• Advise clients on their internal and external media operating model (capabilities, partners, processes, tools).
• Lead day-to-day client relationships, ensuring client contacts are engaged with regularly, on both live projects and broader industry topics
• Analyse and challenge client problems, turning ambiguous issues into actionable solutions, both within and outside of defined scopes
• Create and shape core client deliverables, demonstrating originality and critical thinking in e.g. writing workshop materials, industry POVs, pitch briefs, diagnostic assessments, client-ready recommendations—with a bias for originality and critical thinking
• Work hands-on with cross functional team to design and deliver high quality outputs (lead and drive the team, not just coordinate them) that have intellectual, analytical, and professional rigor and real-world application
• Ensure project plans are in place, status calls (internal / external) are scheduled, team members are properly briefed, and meetings are documented and actioned
• Anticipate, raise and resolve issues with key client/agency contacts on our work (e.g. timeline/deliverables) or client/agency relationships, documenting and actioning conclusions
• Lead operational aspects of client relationships (e.g. proposals, fees, contracts, NDAs, invoicing schedules)
• Support and train junior team members across our business, helping them gain understanding of our processes and build confidence interacting with agencies and clients
• Promote other services to clients/targets, and participate in new business pitches, playing a key role in preparation and presentation of proposals that are specific to the client’s needs

Requirements

• The ideal candidate will have 10+ years working in client-side, agency, or consulting roles with strong knowledge of the marketing, and advertising agency industries, and 5+ years experience in the Life Sciences vertical.
• 10-12+ years of experience in marketer, agency, consulting, or adtech roles with strong knowledge across the marketing and advertising world.
• Deep understanding of the role and influence of media in driving value & impact for the modern marketing organization.
• Self-starter: motivated to join a growing company and prepared to actively participate in driving that growth; thrives under pressure
• Relationship management: able to build and lead client relationships with senior stakeholders across multiple functions; adept at dealing with ambiguity and finding a way to navigate through
• Stakeholder management: able to manage people (up and down, internal and external), comfortable working with senior leaders and strong personalities
• Communication (oral and written): able to simplify the complex and inspire action; confident presenter in both group and 1:1 sessions
• Negotiation skills: thoughtful and measured approach to negotiation, able to balance multiple variables in arriving at desired outcomes
• Leadership: can motivate and lead internal teams to collaborate on shared client challenges
• Intellectual curiosity: inquisitive by nature, approaching all tasks with curiosity and enthusiasm

Benefits

• Hybrid working
• 20 days holiday per year, up to a maximum of 24 days (with length of service) in addition to federal holidays
• Work from any location in the world up to 4 weeks per year
• 10 days Annual Leave Purchase per year
• Charity day
• Day off for your birthday
• Frequent social events
• Summer hours (amended working pattern)
• Company bonus scheme
• 401K