Chuk | Content Coordinator at ChukMedia | New York City, NY

Chuk | Content Coordinator

New York City, NY (Hybrid)

Salary Not AvailableMid Level3+ years expFull time

Posted 3 months ago

Job Summary

Own the end-to-end content submission workflow, balancing QA, client feedback, and cross-team coordination to keep social and digital content aligned with brand guidelines and deadlines.

Content Submissions: Drive timely submissions and approvals with internal teams and clients.
Workflow & QA: Manage submission systems (e.g., Veeva Vault), track statuses, and ensure assets meet quality standards before deployment.
Cross-Functional Leadership: Facilitate feedback, coordinate next steps with Creative, Strategy, PM, and Client Partnerships groups, and maintain clear stakeholder updates.

Job Description

Lead content submissions, review and approval processes with our teams and clients.
Technical Content Management - Submission Systems: Manage client content review systems and tools, specifically Veeva Vault, to submit social media, digital, photo, video, and audio content in a timely and in an accurate manner.
Process Ownership: maintain ownership of internal batch trackers, client records, and communications to keep all stakeholders updated daily on the status of submissions, reviews, and approvals.
Feedback Loops: Manage the feedback and revision process by sharing detailed client feedback across agency documentation and coordinating next steps with Creative, Strategy, Project Management, and Client Partnerships teams.
Review Management: Lead agenda setting, content prioritization, and weekly discussions with clients and internal teams for content reviews.
Workflow Management: Manage ongoing workstreams related to content submissions and approvals, ensuring the team tracks to internal and client deadlines while identifying potential blockers.
Asset Control: Responsible for QAing posts, decks, and communications prior to submission, and ensuring assets are trafficked to the appropriate destinations upon approval.
Planning & Organization: Develop timelines for small projects, maintain the organization of creative files, and ensure task assignments in tools like ClickUp/Workfront are accurate.
Meeting Facilitation: Organize and lead team meetings (e.g., standups, content reviews), ensuring agendas are prepared, notes are captured, and action items are shared with clients.
Relationship Building: Develop strong relationships with junior clients and content review teams, anticipating their needs and resolving issues timely.

Experience: 1-3 years in an agency or content management environment, fully understanding social and digital media content best practices and capable of understanding and operating within clients’ own regulatory and compliance requirements.
- Leadership & Culture: Operate in a collaborative, solutions-oriented manner, understanding how your role fits within the larger organization and respective departments (Creative, Media, Analytics). Practicing Vayner principles and empathy in all internal and client interactions.
- Accountability: Be a self-starter who creates systems to stay organized, completes work with minimal mistakes, and is accountable for personal behavior and company culture.
- Growth Mindset: Demonstrate curiosity to further professional growth, remaining flexible and open-minded to feedback and unforeseen situations.
- Tool familiarity: comfortable with ClickUp/Workfront; ability to ensure task assignments in these tools are accurate.

Experience in health & wellness marketing
1-3 years in an agency or content management environment is required so prior experience aligns with core duties.

ChukMedia

ChukMedia is a VaynerX company founded in 2019, infused with entrepreneurial DNA and built by folks with decades of Fortune 500 expertise. We teach, guide, and execute present-day brand building for ambitious businesses of all sizes to unlock meaningful growth. In a world that’s constantly changing, we build brands that win hearts in our vision of a future full of beloved brands. In addition to marketing services, our education products provide knowledge, tactics, and strategies to business leaders through in-person and virtual events and weekly content delivery. We also offer consulting packages to guide businesses through their journeys with our expertise and network.Ready to make an impact together? Learn more about us and how we can work together at chukmedia.com.

Founded in 2019

New York, New York, USA

187 employees (75 in marketing)

chukmedia.com