Channel Program Manager

USA (Remote)

Salary Not AvailableFull time

Posted 7 weeks ago

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Job Description

Responsibilities

We're looking for a Channel Program Manager to help build, refine, and scale our partner ecosystem. You'll sit at the intersection of strategy and execution, fine-tuning how our partner program operates, streamlining the processes and data that power it, and helping deliver high-impact engagement programs across our full partner landscape (resellers, technology/ISV, and consulting/SI partners). This is a great fit for someone who loves making things run better.

Program Operations

  • Identify gaps and friction points in the partner program and drive improvements to program structure, benefits, and requirements
  • Maintain and evolve program documentation, policies, and partner-facing materials
  • Coordinate cross-functionally with sales, marketing, sales operations and finance to keep program operations aligned

ProgramProcess & Reporting

  • Streamline partner-facing and internal program processes to reduce manual effort and improve consistency
  • Improve program reporting infrastructure for partners: partner performance dashboards, program metrics, and pipeline data, in partnership with sales ops
  • Ensure data accuracy and hygiene across partner records and reporting systems

Partner Engagement Execution

  • Support the planning and execution of strategic partner programs: Executive Sponsor Program, Partner Roundtables, Partner Advisory Board
  • Serve as an operational point of contact for partners navigating the program
  • Track engagement metrics and help iterate programs based on results

Qualifications

What We're Looking For

  • 3–5 years of experience in channel operations, partner programs, or a related role in B2B tech
  • Familiarity with the partner ecosystem: resellers/VARs, ISVs, and/or systems integrators
  • Strong process orientation: document things, closing loops, and follow through
  • Comfort with data and reporting tools (Salesforce, Excel/Sheets, BI tools like Tableau)
  • Clear written and verbal communicator, able to work with partners and internal stakeholders alike
  • Self-starter who can manage multiple workstreams
  • Experience with PRM platforms (e.g., Impartner, Alliances, Salesforce PRM)
  • Background in channel marketing, partner enablement, or sales operations
Quest Software logo

Quest Software

At Quest Software, we help organizations build modern, trusted foundations for AI.As a global leader in data management, cybersecurity, and platform modernization, we’ve spent decades supporting thousands of enterprises and public sector organizations, including over 90% of the Fortune 500. Our mission is to empower our customers to manage data, secure identities, and modernize platforms with confidence and speed—all essentials for AI-success.Our erwin Data Management Platform features unified AI-enabled capabilities for a seamless experience, allowing customers to improve data accuracy, and create trusted data products 54% faster than before, uniquely meeting the scale and speed required for AI success.We also protect what matters most. Quest protects critical identity assets across Active Directory and Entra ID, delivering resilience throughout the attack lifecycle and automates ransomware recovery 90% faster, saving millions in downtime costs.And when it’s time to modernize, we make migration seamless. As the first company to achieve Microsoft 365 certification for migration, we help organizations migrate identities, workloads, and devices with speed and accuracy.Let’s make the promise of AI a reality. Explore our portfolio at quest.com.

Founded in 1987
Austin, Texas, USA
3.6K employees (137 in marketing)