Senior Manager, Brand & Communications
Change Order
New York City, NY (Hybrid)
$150K/yr - $206K/yrIn-houseFull-timeSenior level8+ years exp.
12 days ago
Change Communications Manager
Tampa, FL (On-site)
Salary Not AvailableFull time
Posted 3 months ago
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Job Description
Summary
Position Highlights:
The Change Communications Manager leads communication strategies that guide the organization through significant operational, clinical and technological advancements and change across key stakeholder populations. The position partners directly with executive leadership, serving as a strategic advisor and expert storyteller. In addition, the manager functions as an organizational patient communication expert, ensuring messaging is clear, accessible, compassionate, and aligned with Moffitt’s commitment to exceptional patient care.
Credential And Qualifications
Lead Communication Planning for Strategic Efforts
Position Highlights:
The Change Communications Manager leads communication strategies that guide the organization through significant operational, clinical and technological advancements and change across key stakeholder populations. The position partners directly with executive leadership, serving as a strategic advisor and expert storyteller. In addition, the manager functions as an organizational patient communication expert, ensuring messaging is clear, accessible, compassionate, and aligned with Moffitt’s commitment to exceptional patient care.
Credential And Qualifications
- Bachelor’s Degree in Journalism, Public Relations, or Communications.
- Minimum five (5) years' experience working with organizational leadership groups to develop executive and organizational communications and executing internal, corporate or external communications or related strategies for engaging large populations of people in a health care, community, public relations or related environment.
Lead Communication Planning for Strategic Efforts
- Develop and execute communication strategies for major clinical, operational, and organizational initiatives.
- Build communication plans that support awareness, readiness behavior change, and sustained adoption.
- Collaborate with MMG leadership, clinical operations, hospital operations, and project teams to ensure messaging reflects real-world impacts and organizational priorities.
- Maintain communication calendars, message maps, and stakeholder matrices.
- Gather feedback, track communication effectiveness, and adjust plans accordingly.
- Support real-time communication needs during critical operational changes and major milestones.
- Draft messages, presentations, updates, and briefings for the Physician-in-Chief and Chief Operating Officer.
- Build communication plans that enhance leadership visibility and alignment across MMG and hospital operations.
- Advise senior leaders on communication tone, timing, and approach.
- Create compelling content including emails, FAQs, presentations, intranet articles, talking points, and system-wide announcements.
- Translate complex clinical, operational, and technical information into audience-appropriate messaging.
- Maintain consistency in tone, brand, and voice across all channels.
- Lead strategy, planning, and development of patient-facing communication for major initiatives.
- Develop patient letters, FAQs, signage, website content, social media messaging, and appointment-related materials.
- Work with Patient Experience, Clinics, Operations, and Marketing to ensure communications are empathetic and easy to understand.
- Provide communication guidance and regular updates to project sponsors, clinical leaders, and executives.
- Facilitate message-alignment sessions, briefings, and communication-focused meetings.
- Coordinate with cross-functional partners to ensure timely and accurate information flow.
Moffitt Cancer Center
At Moffitt Cancer Center, we come face-to-face with cancer every day, but we also see courage. And it inspires us to be the safest and best place for cancer care – to bring greater hope to every patient we serve. It’s why we’ve been continually named One of the Top Places to Work in the Tampa Bay Area. As the only National Cancer Institute-designated Comprehensive Cancer Center based in Florida, Moffitt employs some of the best and brightest minds from around the world. Moffitt is the top cancer hospital in Florida according to U.S. News & World Report and has been nationally ranked since 1999. Because working at Moffitt is both a career and a mission: to contribute to the prevention and cure of cancer. Join a dedicated, diverse and inclusive team of over 9,000 to be a part of the Courageous future we envision.
