Center of Excellence - Marketing Services Manager

Oregon, IL (Remote)

$143K/yr – $160K/yrSenior Level12+ years expFull time

Posted 5 weeks ago

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Job Summary

Own the end-to-end campaign engine and the people, process, and budget that keep marketing programs predictable and on-brand while driving measurable outcomes.

  • Campaign production ownership: deliver digital, creative, and content on time and in scope.
  • Operational governance: standardized workflows, capacity planning, and SLA-driven delivery with clear ROI reporting.
  • People and budget stewardship: lead a multidisciplinary team and treat the Marketing CoE as a profit center with budgeting, funding, and forecasting.

Job Description

  • Overseeing end-to-end campaign production - digital, creative and content execution
  • Ensuring all marketing initiatives are delivered on time, on brand, and on budget
  • Driving operational efficiency through standardized workflows, capacity planning, and continuous process improvements
  • Managing team capacity and resource allocation – e.g. conducting regular capacity utilization analyses to anticipate workload peaks and adjust resources as needed
  • Serving as a people manager – coaching and developing a multidisciplinary team of marketers and creatives
  • Financial and performance accountability – treating the Marketing CoE as a profit center that’s managing budgets, expenses vs. revenue (or cost recoveries), and forecasting financial performance.
  • Set team operational targets and KPIs - service-level agreements for on-time campaign delivery and quality
  • Track results and report on outcomes/ROI to senior leadership
  • Working closely with sales, vendor/supplier marketing teams, and other stakeholders to align the in-house agency’s services with business goals
  • Adapt to market headwinds or changes in demand (e.g. shifts in vendor funding, new product launches, seasonal campaigns)
  • Typically requires a minimum of 12 years of related experience with a 4 year degree; or 8 years and an advanced degree; or equivalent related experience.
  • 8 years minimum in creative/digital marketing roles
  • Strong experience managing a large team in a fast-paced environment
  • A blend of experience at agencies or in corporate marketing preferred
  • Proven ability to run marketing operations with a data-driven, financially savvy approach
  • Experience securing marketing funding and overseeing marketing budget
  • Project management experience (resource allocation, setting deadlines, ensure deliverables are met)
  • Work Arrangement: Fully Remote: Must be able to travel to an Arrow office location as requested by Arrow leadership.
  • Medical, Dental, Vision Insurance
  • 401k, With Matching Contributions
  • Short-Term/Long-Term Disability Insurance
  • Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
  • Paid Time Off (including sick, holiday, vacation, etc.)
  • Tuition Reimbursement
  • Growth Opportunities
  • And more!
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Arrow Electronics

Arrow Electronics (NYSE:ARW) guides innovation forward for thousands of leading technology manufacturers and service providers. With 2024 sales of $27.9 billion, Arrow develops technology solutions that help improve business and daily life.Our broad portfolio that spans the entire technology landscape, helps customers design, distribute and deploy forward-thinking products that make the benefits of technology accessible to as many people as possible. Learn more at arrow.com.Are you thinking Five Years Out? Join us at careers.arrow.com.

Founded in 1935
Englewood, Colorado, USA
22K employees (947 in marketing)