Marketing Expert
Tech World Networking
Los Angeles, CA (Remote)
$80/hr - $150/hrIn-housePart-timeMid level5+ years exp.
3 hrs ago
Case Manager/Care Coordinator
Berlin, NJ
Salary Not AvailableMid LevelFull time
Posted 6 weeks ago
Top 1% of applicants do these two things.
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Job Summary
Assist in running care operations end to end by owning intake flow and scheduling while ensuring compliant, compassionate service delivery.
- Coordinate scheduling, caregiver screening, and home visits to keep care on track.
- Guide client intake, service agreements, and follow-ups to protect quality and trust.
- Maintain compliant records and resolve differences among clients, families, and caregivers.
Job Description
Responsibilities
- Support office manager with scheduling, marketing, interviewing, and administrative duties
- Conduct telephone intakes with new or potential clients
- Perform initial home visits with new or potential clients to explain services and obtain a signed service agreement
- Execute follow-up home visits with existing clients
- Manage all scheduling activities, including replacement and substitute caregivers
- Resolve client, family, and caregiver differences
- Maintain files to meet all internal, state, and Federal quality and compliance standards
- Coordinate, screen, and interview prospective caregivers
- Select and interact with appropriate caregivers
- Conduct service calls with prospective clients
Griswold
Griswold is an award-winning pioneer in the home care industry, with over four decades of experience and a storied legacy of compassion and integrity. We believe Care Professionals are the foundation of our success, and people deserve to live where they love as they age. Our commitment to innovation is based on our desire to improve the lives of everyone we touch in the communities we serve. “Live Assured” is the promise we make to everyone we touch: let Griswold help, so you can live without the weight of worry.
