Responsibilities

• Go-to-Market (GTM) Process & Campaign Operations
• Own and maintain the go-to-market process across both Edible Arrangements and Rōti—serving as the source of truth on where every campaign stands, what’s due, and what’s at risk.
• Manage creative deliverable deadlines across campaigns—collaborating with external creative agencies, proactively flagging delays, and keeping cross-functional teams aligned on timing
• Build and maintain cross-functional and agency process documentation, turning recurring workflows into clear, repeatable SOPs that the team can rely on
• Manage campaign asset filing in Monday.com and Cloudinary,or equivalent tools, in collaboration with the Brand team and Creative agency, ensuring final creative is organized and accessible after each campaign closes
• Own the management and trafficking of BAU (business-as-usual) creative requests from Corporate and Store teams—working with designers on creative production, setting timelines, partnering with Brand on approvals, and trafficking final assets
• Influencer Marketing
• Provide operational support for influencer activations across Edible Arrangements and Rōti—coordinating logistics, timelines, and deliverables in partnership with the Sr. Marketing Specialist and Sr. Manager, Integrated Marketing
• Local Marketing Operations Support
• Assist with the operational side of our local store marketing (LSM) program for Edible Arrangements.
• Support the production and distribution of seasonal store marketing materials—managing vendor timelines and ensuring franchise locations are equipped and ready at launch
• Own the operational upkeep of franchisee marketing resources, including digital toolkits and in-store content—ensuring the store network always has current, accurate, and well-organized assets

Requirements

• Bachelor’s degree in Marketing, Communications, or related field; or equivalent work experience.
• 2–4years of experience marketing operations, campaign coordination, project management, or a related role
• Experience managing multiple workstreams simultaneously with a strong track record of meeting deadlines across cross-functional teams
• Familiarity with project management and asset management tools (e.g., Monday.com, Cloudinary, or similar)
• Exposure to franchise or retail marketing environments is a plus but no trequired

Preferred

• Exposure to franchise or retail marketing environments is a plus