Responsibilities

• Manage and optimize business and operational processes, with a particular focus on department-wide financial processes (e.g., purchasing, forecasting, reporting), serving as “in-house” expert on related systems and tools.
• Conduct periodic financial tracking and other analyses, in conjunction with the Head of Communications & Marketing Business Operations, to provide ongoing information about departmental impact and outputs.
• Manage reporting and compliance requests from HR and Finance, working with the Head of Communications & Marketing Business Operations, and serve as a departmental liaison in School-wide Business Manager and HR Partners meetings.
• Identify additional opportunities to systematize, optimize, and maintain administrative support across groups.
• Work with the team to develop, implement, and maintain tools and processes to support cross-departmental learning, communication, and operations.
• Manage the hiring of independent contractors as needed, via Fieldglass/Yoh (Harvard’s system for hiring contingent workers).
• Development of RFPs for hiring of any external firms/vendors.
• Coordinate with OGC and Trademark Office on logo usage issues.
• Work with Coordinator as needed on activities such as space allocation, facilities issues, and serving as first-line contact for operational staff inquiries.
• Manage special projects based on the evolving needs of the M&C group. Potential projects may relate to department-wide operations, cross-School collaborations, and unique group-specific opportunities.

• Manage updates to M&C Quarterly Report (on Intranet).
• Manage campus tour schedule and updates.
• Work with team to support the editing and uploading of content on the HBS intranet, external newsroom, and digital displays content, including videos, as needed.
• Source, review, and upload events to internal and external community calendars, as needed.
• Opportunity to create content (written/video/social) depending on availability.
• Build trust and collaboration by being present on-site and engaging directly with colleagues and various constituents.
• This role is responsible for other duties as assigned

Requirements

• Bachelor’s degree or equivalent work experience is required.
• 5+ years of of related administrative experience is required.
• This position requires a self-starter with excellent organization, project management, communication, and interpersonal skills.
• The candidate should have good professional judgment, know when to ask questions, when to take initiative, and how to prioritize work in a fast-moving environment.
• The ideal candidate possesses the integrity to handle confidential information with discretion and the initiative and confidence to work independently.
• Strong problem-solving skills, attention to detail, and customer service skills are essential.
• Requires strong proficiency in using technology to support administrative, database and communications functions.

Preferred

• Experience with budget management and related tools, and interest in communications activities are a plus.

Benefits

• Generous paid time off including parental leave
• Medical, dental, and vision health insurance coverage starting on day one
• Retirement plans with university contributions
• Wellbeing and mental health resources
• Support for families and caregivers
• Professional development opportunities including tuition assistance and reimbursement
• Commuter benefits, discounts and campus perks
• Learn more about these and additional benefits on our Benefits & Wellbeing Page.