Responsibilities

• Lead and manage client accounts of varying size and complexity
• Own client relationships and serve as a trusted strategic partner
• Identify and pursue opportunities to expand RDI services within client portfolios
• Collaborate with Subject Matter Experts to pitch integrated solutions
• Lead proposal and SOW development for assigned clients
• Drive annual planning for small to mid-size clients with senior oversight
• Translate insights and performance into clear, compelling client communication
• Manage forecasting, invoicing review, and financial performance for assigned accounts
• Partner with Program Management on project estimating and scope development

Requirements

• 6 years of account management experience (digital agency experience required)
• Proven experience managing a $2M+ book of business
• Strong understanding of digital marketing principles
• Confidence in communicating with senior client stakeholders
• Experience owning proposals, estimates, and client financials
• Intermediate proficiency in Microsoft tools and agency research platforms
• Strong organizational skills and a proactive, growth-oriented mindset

Benefits

• Medical, Dental, and Vision Insurance
• Employer-funded HSA
• 401(k) with company match
• Paid Time Off and Company Holidays
• Bonus opportunities
• Flexible work options
• Tuition reimbursement and learning budget
• Wellness programs, team events, and meaningful perks