Business Growth Account Manager

Columbia, MO (On-site)

$48K/yr – $60K/yrMid LevelFull time

Posted 2 weeks ago

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Job Summary

Own and drive end-to-end business growth through lead generation, partner collaboration, and active event representation to expand CaptionCall adoption while upholding strict compliance and confidentiality.

  • Lead generation and referral coordination with healthcare professionals
  • Event representation and relationship building with key partners
  • Maintain compliance and protect confidential information

Job Description

Responsibilities

  • Generate leads that are installed by demonstrating the CaptionCall by Sorenson service directly to eligible users, Hearing Healthcare Providers or Senior Community Administrators and Veteran Hospitals when directed by their Outreach Manager.
  • When assigned, work with Hearing Care Professionals on the patient referral process
  • Represent CaptionCall at various events as assigned
  • Adhere to strict compliance policies set by the company
  • Utilize company CRM to log daily activities
  • The Business Growth Account Manager has access to highly confidential, sensitive information relating to the employees of Sorenson. It is essential that applicant possess the requisite integrity to maintain the information in strictest confidence.
  • Other duties as assigned

Requirements

  • Minimum: High School Diploma or GED
  • Provide excellent customer service
  • Ability to meet or exceed Business Growth Account Manager expectations and maintain established goals set forth by department management
  • Ability to work evenings and weekends as needed
  • Ability to drive and travel via air as needed
  • Ability to tailor to unique needs of individual healthcare professionals
  • Must be able to comfortably and clearly present to large and small groups.
  • Must be able to adapt to various sales situations and environments
  • Must be reliable, organized and punctual
  • Must be able to work independently

Preferred

  • Familiarity with assistive devices for those with hearing loss is a plus
CaptionCall by Sorenson logo

CaptionCall by Sorenson

CaptionCall provides captioned telephones to those who have hearing loss and have difficulty hearing on the telephone. Similar to captioned television, CaptionCall uses advanced technology and a communications assistant to quickly provide written captions of what callers say on a large, easy-to-read screen.CaptionCall is only made available to individuals who have a medically recognized hearing disability necessitating their use of the service. The CaptionCall service is supported through the federal government’s Interstate Telecommunications Relay Service fund. This fund is established to fulfill the mandate of the Americans with Disabilities Act (ADA) to provide functionally-equivalent communications to people with hearing loss. The CaptionCall service uses communication assistants who convert the calling party’s spoken words into captioned text.

Founded in 2010
Salt Lake City, Utah, USA
1.4K employees (191 in marketing)

Traffic Signals

Monthly Visitors
3K
Traffic Source Mix
Search
29.2%
Direct
43.5%
Referral
10.5%
Social
15.3%
Paid
1.4%

Headcount Trend

Current headcount: ~1.4K

Marketing Team

Marketing Team Size
191 (14% of company)
Marketing Roles Posted (Last 30 Days)
3