Responsibilities

• Own and service a portfolio of existing customer accounts, serving as their primary point of contact and trusted packaging advisor
• Identify upsell and expansion opportunities within current accounts
• Travel throughout your assigned territory (PA/NJ or MD/VA) 1-2 days a week for in-person consults, account visits, and relationship-building; remaining days based in the Dover, DE office
• Prospect and develop new leads within your territory across boutique retail, e-commerce, and independent business segments
• Build and manage a pipeline from first contact through close
• Represent MAP at in-person meetings, walk-ins, and local networking opportunities to expand market share
• Advise customers on product branding and consumer packaging design tailored to their brand and shelf presence
• Guide customers through retail marketing and e-commerce packaging decisions, including unboxing experience and sustainability options
• Manage customer projects end-to-end — from initial concept, through samples and approvals, to final delivery
• Partner with MAP\'s production, purchasing, and customer service teams to ensure projects run smoothly and commitments are kept

Requirements

• 3+ years of job experience or relevant college coursework/degree in business, marketing, account management, business development, or a related field
• Comfortable and energized by regular in-person travel within an assigned territory (1-2 days/week)
• Strong relationship-building and consultative selling skills — this is a “build trust first” role, not a transactional one
• Ability to manage multiple customer projects simultaneously, with strong follow-through and attention to detail
• Self-starter who can work independently in the field while staying connected to a home office team
• Valid driver's license and reliable transportation

Preferred

• Background or interest in packaging, product branding, or consumer packaging design
• Familiarity with e-commerce brand needs (unboxing experience, DTC packaging trends)
• Marketing fundamentals — retail marketing, brand positioning, or sustainability packaging trends
• Entrepreneurial mindset — someone who wants growth and ownership, not just a routine

Benefits

• Competitive base salary + performance-based commission/bonus structure
• Mileage/travel reimbursement for territory work
• Hybrid flexibility — field-based with Dover, DE HQ support
• Direct mentorship and visibility with company leadership, including the CEO
• Real cross-functional exposure: sales, marketing, operations, and project management — not a siloed role
• Growth path within a growing, founder-led company actively expanding its direct-sourcing and market presence
• Standard benefits — paid holidays and PTO, life insurance, 401(k) retirement plan, Aflac supplemental coverage, employee assistance and discount program