Responsibilities

• Lead the end-to-end execution of branded merchandise programs, supporting large-scale marketing campaigns from concept through delivery.
• Advise clients on product selection, materials, decoration methods, and feasibility, ensuring outputs align with brand standards, timelines, and budget objectives.
• Manage schedules, coordinate with vendors and deliver projects on time and on budget.
• Own job setup, purchase order management, freight reconciliation, and invoicing within the production management system.
• Work closely with both internal and client teams to ensure campaigns run smoothly from concept to completion.
• This role is remote, with occasional travel to New York City, supplier facilities, and Continuum headquarters in Chicago, IL.
• Review active project schedules, prioritize deliverables, and align on key deadlines; enter new jobs into the production management system; join internal and client status calls to review progress, flag risks, and confirm next steps.
• Source branded merchandise solutions for upcoming campaigns; review supplier quotes, timelines, and specifications; negotiate costs, confirm capacity, issue purchase orders, and validate alignment on delivery expectations.
• Partner with client marketing and creative teams in kickoff meetings; translate campaign objectives into tangible merchandise concepts, including product selection, decoration methods, and production plans.
• Monitor production across multiple projects; review proofs, troubleshoot vendor or logistics issues, and ensure quality standards are met; track shipments, reconcile freight charges, and proactively communicate updates and risks.

Requirements

• 5+ years of experience in the promotional products or branded merchandise industry.
• Experience sourcing products, managing suppliers, and overseeing production timelines
• Strong understanding of decoration methods, materials, and manufacturing processes
• Experience with purchasing, RFQs, vendor negotiation, and purchase order management
• Experience with production management or order management systems (e.g., CommonSKU or similar)
• Proven ability to manage multiple projects while maintaining quality and accuracy
• Strong financial acumen, including budget tracking, cost analysis, freight reconciliation, and invoicing
• Advanced proficiency in Microsoft Excel; working knowledge of Word and PowerPoint
• Excellent written and verbal communication skills
• Ability to work in a fast-paced, deadline-driven environment

Preferred

• Familiarity with Adobe Illustrator is a plus