Brand Support Representative

Irvine, CA (On-site)

$23/hr – $25/hrEntry LevelContract

Posted 7 weeks ago

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Job Summary

Own field retail support across Southern California by visiting stores, educating staff, and feeding leadership with timely market feedback to sharpen brand strategy.

  • Retail presence and relationship maintenance: regular store visits and strengthening account relationships.
  • Staff education and onboarding: product education sessions and new-store onboarding Q&A.
  • Feedback loop and reporting: submit visit notes, retail feedback, and field photos and share market insights with leadership.

Job Description

Responsibilities

  • Conduct regular retail store visits to maintain brand visibility and strengthen account relationships
  • Provide staff support and conduct product education sessions, including product overviews, hardware education, and key selling points
  • Perform new store staff training and host Q and A sessions when onboarding new dispensaries
  • Submit detailed visit notes, retail feedback, and field photos on time through the required reporting channels
  • Communicate market feedback promptly to leadership to help optimize brand strategy

Requirements

  • Must own a reliable car and have a valid driver’s license to manage daily territory travel
  • Excellent interpersonal and verbal communication skills with a positive attitude and energetic work ethic
  • Ability to build professional, hospitable relationships with retail staff and managers
  • Strong organizational skills with the ability to manage a field schedule, multi-task, and prioritize store visits
  • Experience in retail support, product education, brand modeling, or account coordination is highly preferred
  • High level of responsibility, reliability, and trustworthiness to operate independently in the field

Benefits

  • Mileage reimbursement for territory travel alongside approved field expenses

Mad Labs

With Mad Labs we aim to increase blockchain gaming adoption by creating one hub for all Players & Guilds to stream and upload content to spread awareness, how to buy, play & earn from gaming nfts. We plan to make blockchain gaming and play to earn a profession through arranging e-sports tournaments, players transfers between guilds, and global leaderboards for all Blockchain games across different chains.

Founded in 2021
Dubai, Dubai, ARE
4 employees (1 in marketing)

Headcount Trend

Current headcount: ~4

Marketing Team

Marketing Team Size
1 (25% of company)