Brand Standard Coach
Shamokin Dam, PA (On-site)
Posted 6 weeks ago
Top 1% of applicants do these two things.
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Job Description
Salary for this position is $63,000+ commensurate with experience. Company vehicle provided for all company travel!
Are you looking for a fun and rewarding place to work? National Fitness Partners (NFP) serves more than one million members at 170+ Planet Fitness clubs throughout the U.S. At NFP, we believe in the opportunity to transform lives by supporting our team members, our club members, and our community through our Judgement Free fitness experience.
Benefits
- Growth Opportunities over 90% of our management team started as an entry level team member!
- PTO for all employees
- 401K Retirement Fund (Employer match up to 4%!)
- Health Insurance Options including Health, Dental, Vision, family life insurance, and more
- Basic Life Insurance & Short-Term Disability I00% Company Paid!
- Employee Assistance Program
- Free employee Black Card Membership
The Franchise Excellence Coach plays a pivotal role in upholding the consistency and quality of NFP and Planet Fitness brand standards, ensuring that every club delivers an exceptional "+1 member experience." This position is responsible for conducting comprehensive club assessments related to operational standards, safety, and compliance. The Franchise Excellence Coach will partner with the Operations Field Teams to identify areas of opportunity and develop cohesive action plans.
Essential Job Functions
- Conduct regular audits/assessments to ensure consistency with NFP procedures, standards, compliance and member experience.
- Monitor and enforce adherence to safety regulations, ensuring a safe environment for both members and team members.
- Engage with leadership to address areas of opportunity, offering guidance and support for improvement.
- Analyze and evaluate operational risk levels, providing insights to mitigate risks.
- Collaborate with club leaders to reinforce brand standards and ensure consistency across all club locations.
- Partner with the Learning and Development Department to create and implement effective training materials that support operational excellence.
- Facilitate regularly scheduled CPR certification courses.
- Provide detailed follow-up and reporting related to Franchise Excellence assessments.
- Embody and promote the core values of National Fitness Partners (NFP) in all interactions, fostering a culture of excellence.
National Fitness Partners
National Fitness Partners is a private equity held Planet Fitness franchisee based in Camp Hill, PA. National Fitness Partners currently owns and operates 200 Planet Fitness locations in Pennsylvania, Ohio, Delaware, New Jersey, Indiana, Illinois, Tennessee, Maryland, Virginia, West Virginia, North Carolina, South Carolina, Massachusetts, and Connecticut. National Fitness Partners is one of the largest franchisee organizations within the Planet Fitness system and is backed by Argonne Capital, a private equity firm based in Atlanta, GA who specializes in franchise based middle-market investments. Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the world by number of members and locations. As of March 31, 2025, Planet Fitness had approximately 20.6 million members and 2,741 clubs in all 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico, Australia and Spain. The Company's mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone®. More than 90% of Planet Fitness stores are owned and operated by independent business men and women.
