Brand Expert

Fort Lauderdale, FL (On-site)

Salary Not AvailableMid Level3+ years expFull time

Posted 10 days ago

Job Summary

Own Fort Lauderdale field sales and in-person coverage to identify nightlife, retail, and events opportunities for nicotine products, build and manage a multi-channel pipeline, and drive demos, trials, and conversions while delivering post-sale support and data-driven insights.

  • Own Fort Lauderdale field sales across bars, clubs, and retailers, building pipeline and relationships.
  • Lead personalized demos and consultative selling to convert trials into smoke-free alternatives and track performance metrics.
  • Coordinate with retail partners on inventory, displays, compliance, and premium brand presence with ongoing post-conversion support.

Job Description

Responsibilities

  • Through your own experience and The Story House provided research, develop an understanding of Fort Lauderdale’s nightlife, retail and social scene to identify the best people, places and opportunities to introduce our client’s product. This may include bars, nightclubs, convenience stores, vape shops, outdoor meeting places, pop-up retail and special events.
  • Build and manage a pipeline of prospects through self-generated leads, community relationships and internal sales platforms while organizing face-to-face meetings and consumer engagement opportunities across multiple channels.
  • Engage legal age nicotine users (21+) through personalized interactions, product demonstrations and guided trials that educate consumers, reinforce product and category knowledge and support conversion to smoke-free alternatives.
  • Deliver consultative selling experiences and ongoing post-conversion support while maintaining a consumer-first mindset and exceptional customer experience standards throughout every interaction.
  • Execute daily in-store setup and breakdown, while maintaining product displays, devices, and visibility materials to ensure a clean, organized, and premium brand presence.
  • Monitor inventory levels in each location, identify out-of-stock SKUs, and support product sales through retail partner POS systems. Follow proper escalation and replenishment protocols, coordinate with delivery schedules, and ensure all equipment, sales areas, and brand materials meet execution and compliance standards.
  • Educate and build relationships with retail partners and store associates to support product knowledge, awareness, sell-through and consistent execution.
  • Capture consumer engagement data, leads, performance metrics and market feedback using internal systems while maintaining a strong understanding of daily and weekly KPIs, goals and execution expectations.
  • Handle all equipment and materials with care while following all company processes, compliance standards and local regulations.
  • Participate in ongoing training, testing and development programs.

Requirements

  • Must be 21+.
  • Valid driver’s license with a clean driving record.
  • Ability to stand for extended periods and lift up to ~80 pounds.
  • Availability to work evenings and weekends.
  • 3+ years of experience in field sales or retail, preferably in both B2C and B2B environments.
  • Experience working in fast-paced, consumer-facing environments.
  • Experience and comfort level working with nicotine products is preferred.
  • Must have at least 3 years of experience working and living in the immediate Fort Lauderdale area.

Preferred

  • Bilingual Spanish/English preferred (additional languages a plus).
  • Consultative sales experience is a plus.
  • Background in nicotine products is preferred.
The Story House logo

The Story House

Welcome to The Story House, where brands get up close and personal with audiences. We specialize in turning brand awareness into brand advocacy, crafting experiences that stick and stories that resonate. With our blend of creative rigor and strategic insight, we push the boundaries of conventional marketing to create activations that engage, impact, and endure. Dive into a journey of transformation with us and watch your brand narrative flourish across every touchpoint.

Los Angeles, California, USA
37 employees

Marketing Team

Median Career Experience
7 years
Median Tenure
1.4 years
Marketing Roles Posted (Last 30 Days)
1

Traffic Signals

Monthly Visitors
1.2K
Traffic Source Mix
Search
41.9%
Direct
13.6%
Referral
4.7%
Social
5.5%
Paid
0.7%

Headcount Trend

Current headcount: ~37
The Story House logo

Brand Expert

The Story House · Fort Lauderdale, FL · On-site