Responsibilities

• The Brand Expert position is a highly interactive, performance-based role dedicated to promoting, educating, and driving product conversions under the supervision of the Area Manager.
• Brand Experts operate across dynamic retail environments — including mobile trailers, indirect retail partners, on-site set-ups throughout the area while being responsible for delivering exceptional product knowledge and creating meaningful consumer connections that convert interest into sales.
• Strong brand knowledge with the ability to demonstrate product demos, answer questions, and make recommendations that meet customer’s needs.
• Deliver high-touch retail experience, including authentic greetings, discovering needs, offering education and product recommendations, and closing sales.
• Execute retail operations, including accurate sales transactions, order processing, inventory management, and managing consumer payment information.
• Demonstrate excellent service and develop strong customer relationships in a retail, hospitality, or customer-focused environment.
• Educate customers on brand values, product features, and benefits.
• Stay informed on product knowledge, promotions, and visual standards.
• Submitting end of shift detail reports to leadership daily.
• Manage your daily performance expectations with an opportunity to earn performance-based incentives by achieving KPIs.

Requirements

• High School Diploma or equivalent is required.
• Licensed driver with a good driving record
• Ability to travel within select market area.
• Ability to travel outside the market area up to ten (10%) percent of time as needed.
• Must be able to lift objects of at least thirty (30) pounds.
• Experience in brand building activities (Events, Hotel/Restaurant, Nightlife Industry).
• Experience in retail sales, hospitality, customer service, field sales, or brand activations.
• Experience in consumer management.
• Experience in building & managing relationships with multiple stakeholders
• Point of Sale Technology

Preferred

• Bilingual in Spanish is a plus