Responsibilities

• Account Management
• - Oversee the management of key client accounts, ensuring alignment with strategic objectives and maintaining trusted partnerships.
• - Act as the senior point of contact for account updates, guiding internal teams to deliver on client goals and objectives.
• - Develop account plans that outline strategic priorities, success metrics, and growth opportunities for each client.
• - Monitor account health, including budgets, timelines, and deliverables, ensuring all aspects align with client expectations and agency standards.
• - Conduct regular account reviews to assess performance, identify risks, and implement corrective actions as needed.
• Client Engagement
• - Lead the development and execution of client engagement strategies, ensuring strong relationships and long-term collaboration.
• - Articulate and position ID’s full range of services to clients, identifying opportunities to expand offerings and drive business growth.
• - Partner with leadership and internal teams to prepare compelling proposals, presentations, and pitches for new and existing clients.

Requirements

• You are a visionary leader with a proven track record in managing high-level client relationships and guiding cross-functional teams.
• You thrive in fast-paced environments and have expertise in creative industries like fashion, wellness, and retail.
• You excel at fostering trust, aligning teams around client objectives, and delivering measurable business impact.
• With strong strategic acumen and a collaborative mindset, you lead with confidence and inspire excellence.

Benefits

• medical, dental, vision, life insurance and unlimited PTO.