Responsibilities

• Serve as the day-to-day lead and trusted strategic advisor to senior clients, earning their confidence, managing expectations, and pushing back when it serves the work.
• Bring creative, strategy, production, media, and legal together around a clear plan, keeping everyone aligned, accountable, and moving in the same direction.
• Protect the integrity of the work from brief to launch, guiding it through client feedback, budget pressure, and shifting timelines without letting it get watered down.
• Understand the client's business deeply, identify new opportunities, and grow the relationship through smart, proactive thinking.
• Build and track project budgets, scopes of work, and estimates, ensuring profitability for the agency and value for the client.
• Know the status of schedules, deliverables, and approvals at all times, anticipating problems before they become surprises.
• Ensure contracts, usage terms, licensing, and union requirements are handled correctly, minimizing risk for both the agency and the client.
• Make sound decisions under tight deadlines, balancing speed with quality when the window to act is short.

Requirements

• 10+ years of experience in account leadership, brand management, or client services, with a mix of agency and brand-side (in-house or client) experience.
• Bachelor's degree in marketing, communications, business, or a related field, or equivalent professional experiencia
• Proven track record of leading senior client relationships and delivering high-profile advertising, branded content, or integrated marketing campaigns.
• Strong understanding of end-to-end production, from brief and creative development through shoot, post-production, and delivery.
• Experience building and managing budgets, scopes of work, and project financials.
• Demonstrated ability to lead and align cross-functional teams across creative, strategy, production, and legal.
• Excellent presentation, communication, and negotiation skills, with the confidence to sell in work and push back with senior stakeholders.
• Experience managing and mentoring account or brand teams.
• Ability to perform under pressure, manage multiple priorities, and make sound decisions on tight timelines.
• Thrives in a fast-paced, deadline-driven agency environment