Brand & Communications Specialist

West Chester, PA (Remote)

$70K/yr – $80K/yrMid Level3+ years expFull time

Posted 4 days ago

Job Summary

Own internal and external communications by shaping messages with leadership, coordinating with SMEs, and driving multi-channel campaigns including social, content, and PR to build brand, engagement, and demand.

  • Lead multi-channel content and external media efforts
  • Manage calendars, metrics, and stakeholder feedback to optimize communication

Job Description

Responsibilities

  • Support the execution of internal communication initiatives across channels such as newsletters, SharePoint updates, and town hall materials.
  • Partner with leadership to support the development and delivery of key messages aligned to business priorities and initiatives.
  • Ensure messaging is clearly cascaded across teams and functions to drive alignment and understanding.
  • Develop high-impact external content, including executive thought leadership pieces, SEO/AEO-driven blogs, social media campaigns, compelling case studies, email communications, and demand-generating web content.
  • Collaborate with marketing, subject matter experts, and sales teams to fuel multi-channel brand campaigns with high-performing creative assets.
  • Own the organic social media strategy, building an authentic, highly engaged community across key professional networks (e.g., LinkedIn) and translating technical concepts into human, shareable stories.
  • Drive external media strategy, coordinating proactive PR initiatives, drafting compelling press releases, and managing ongoing media and journalist relationships.
  • Assist in managing timelines, reviews, and approvals for external communication deliverables.
  • Maintain and manage a centralized communication calendar to ensure visibility and alignment across internal and external initiatives.
  • Coordinate with cross-functional subject matter experts (SMEs) to gather inputs, interview clients, and seamlessly execute brand-building projects on time.

Requirements

  • Bachelor's degree in Communications, Marketing, English, or a related field, or equivalent experience.
  • 3–5 years of experience in B2B marketing, growth marketing, public relations, or external brand communications.
  • Proven experience writing and editing content across multiple platforms, including email, web, internal communications, and presentations.
  • Preferred experience with SharePoint, HubSpot, or similar content management and marketing automation platforms.

Benefits

  • Full Benefits
  • Medical
  • Dental
  • Vision
  • 401K match
  • 7 company holidays + generous PTO
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New Era Technology

3.1 Glassdoor

New Era Technology is the AI, application, and infrastructure partner that simplifies, secures, and scales technology across modern work environments. New Era serves as a trusted adviser to more than 20,000+ customers worldwide. New Era has offices in the Americas, EMEA, and APAC. New Era provides solutions and services to diverse industries including Global Enterprise, Banking & Finance, Smart Buildings & IoT, Healthcare, Education, and Government.Solutions and Services:•Collaboration & Unified Communications•Data Networking•Digital Transformation•SecureBlu Security Services•CloudBlu Cloud Services•Physical Security & Life Safety•Managed Services•Professional Services

Founded in 2013
New York, New York, USA
2K employees (50 in marketing)
40% recommend to a friend
37% CEO approval

Salaries

Posted range

$70K/yr – $80K/yr

Taken straight from the job posting.

See all New Era Technology salaries

Marketing Team

Median Tenure
4.1 years
Marketing Roles Posted (Last 30 Days)
1

Traffic Signals

Monthly Visitors
90.6K
Traffic Source Mix
Search
35%
Direct
58.6%
Referral
4.9%
Social
0.9%
Paid
0.4%

Headcount Trend

Current headcount: ~2K

Recent News

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Brand & Communications Specialist

New Era Technology · West Chester, PA · Remote