Responsibilities

• Serve as the brand voice in all communications with sororities and other customers, creating authentic connections through shared enthusiasm
• Represent the company with confidence and personality during video calls with prospective customers
• Send fun, creative, and high-energy text messages to generate excitement and interest among customers
• Maintain expert-level knowledge of our apparel, including styles, fits, and sizing options, to provide personalized recommendations
• Utilize CRM tools and customer data to identify new sales opportunities and proactively reach out to leads
• Track sales performance and key metrics to evaluate effectiveness and drive growth
• Support customer satisfaction by integrating feedback into marketing and product strategies
• Take full ownership of customer orders, guiding customers through the design and production process, and assisting with financial details including invoicing and payment coordination
• Work collaboratively with the team and actively participate in regular meetings focused on enhancing communication, improving sales tactics, and aligning team goals

Requirements

• Strong communication skills, both written and verbal
• Proven track record of team collaboration and leadership
• Experience with social media or marketing equivalent
• Must be available to work in-office

Benefits

• Medical/Dental/Vision, 401(k), PTO, Sick Time, Holiday Pay