Brand Analytics Manager

Atlanta, GA (Unknown)

Salary Not AvailableMid Level5+ years exp

Posted 3 weeks ago

Job Summary

Owns cross-functional reporting, analysis, and data storytelling to steer marketing, operations, and finance decisions while leading testing, insights generation, and stakeholder consultation.

  • Drives reporting dashboards and data-driven decision making
  • Leads test design, KPI definition, and go-forward recommendations

Job Description

Responsibilities

  • The Brand Analytics Manager is responsible for supporting the organization cross-functionally with reporting, analysis, data storytelling, and strategic counsel.
  • This role collaborates heavily with the marketing team, as well as the operations, finance, development, and IT/data teams to provide information, insights, and decision making support.
  • The Brand Analytics Manager will identify questions, conduct analysis, synthesize findings, and communicate complex analyses in a simple, easily understood manner.
  • Analyzes performance of promotions, menu, marketing and digital initiatives, and other factors impacting business performance.
  • Provides insights and recommendations to stakeholders to drive strategy and sales growth.
  • Designs, monitors, and analyzes market or store-level testing to determine incrementality and success of potential menu, promotional, or operational changes.
  • This includes selecting test participants and controls, determining key KPIs, conducting ongoing reporting, and communicating final analysis and go-forward recommendations.
  • Supports marketing team in decision making by using business context knowledge and data to consult on key decisions.
  • Creates and maintains reports and dashboards with information including but not limited to operations metrics, development analysis, sales performance, and marketing analysis
  • Monitors data accuracy and completes QA as necessary to ensure accuracy and functional design of company-wide reporting systems and dashboarding.

Requirements

  • 5+ years relevant experience in analytics, finance, and/or marketing strategy
  • Experience in restaurant, CPG, or hospitality industries preferred
  • BS or BBA in Marketing/Business, Finance, or related field
  • Advanced knowledge of MS Office with expertise in Excel
  • Experience with PowerBI, Tableau or similar data visualization tools
  • Strong analytical and problem-solving skills with an appreciation of and attention to important details
  • Strong interpersonal, written, communication and relationship-building skills
  • Self-starter: able to clarify ambiguity and create solutions in a fast-paced organization
  • Solid project management skills with excellent organizational skills and ability to maintain composure under pressure
  • Ability to work cross-functionally and build working relationships through collaboration, influence, and negotiation to successfully accomplish a task
Tropical Smoothie Cafe logo

Tropical Smoothie Cafe

About Tropical Smoothie Cafe®Tropical Smoothie Cafe is a national fast-casual restaurant brand built on a mission to Inspire Better®, a commitment that starts with our better-for-you food and smoothies and extends to inspiring better in the communities we serve. Born on a beach in 1997, today Tropical Smoothie Cafe has more than 1,350 locations in 44 states. For the fourth year in a row, the brand was ranked #1 in the Smoothie/Juice Category by Entrepreneur Franchisee 500. For 11 consecutive years the brand has received the Franchise Times Fast and Serious award, and for 2023 the brand received the TopScore FUND Award with a score of 920, the highest in the QSR segment by FRANdata, for the third consecutive year.In 1997, we opened our first franchise in Tallahassee, Florida to give our customers a place to sit and relax while enjoying our fruit smoothies. By 1999, we added a wide range of wholesome food options to our menu that perfectly complemented our smoothies. One year later, we officially established the Tropical Smoothie Cafe name.In 2007, we celebrated our 10-year anniversary and started our own holiday, National Flip Flop Day. On National Flip Flop Day, we raise funds to benefit Share Our Strength's No Kid Hungry Campaign and customers who visit our Cafes wearing flip flops between 2pm - 7pm receive a FREE smoothie. It's a great day to bring on the sunshine in the lives of children who are facing childhood hunger.Today, we have over 1,350 franchise locations in more than 44 states and customers continue to fall in love with Tropical Smoothie Cafe as a destination for flavor. We’ve always been guided by this one simple belief: when you eat better, you feel better and when you feel better - all is better. It's why our mission is to inspire a healthier lifestyle by serving amazing food and smoothies with a bit of tropical fun.Interested in owning your own Tropical Smoothie Cafe? Visit http://tropicalsmoothiefranchise.com/ for more information.

Founded in 1997
Atlanta, Georgia, USA
8.4K employees (96 in marketing)

Marketing Team

Marketing Team Size
47 (1% of company)
Marketing Roles Posted (Last 30 Days)
1

Funding

Total Funding
$20M
Last Raise
$20M
Debt Financing, 8 years ago

Funding History

  • Mar 2018
    Debt Financing • $20M
  • Nov 2014
    Seed
  • Jan 2012
    Seed

Traffic Signals

Monthly Visitors
1.1M
Monthly Google Ads Budget
$20.4K
Traffic Source Mix
Search
61.7%
Direct
32.6%
Referral
4.5%
Social
0.5%
Paid
0.6%

Headcount Trend

Current headcount: ~8.4K

Recent News

Tropical Smoothie Cafe logo

Brand Analytics Manager

Tropical Smoothie Cafe · Atlanta, GA · Unknown