Brand Ambassador - Tennis Open

Cincinnati, OH

$19/hr – $22/hrIntern/New Grad2+ years expContract

Posted 4 weeks ago

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Job Summary

Own front-of-house guest engagement at tennis events, turning product knowledge into quick wins on the floor and reporting with mobile tools to influence event execution; you’ll blend premium service with rugged outdoor readiness.

  • Guest-facing: warmly greet attendees and identify needs to guide purchases.
  • Brand and merch execution: maintain displays, stock, and brand presence across outdoor venues.
  • Reporting and tools: use Winston App and smartphones to submit reports, photos, and feedback.

Job Description

Responsibilities

  • Customer greeting - warmly welcome guests and initiate friendly engagement as they enter the tennis merchandise area
  • Identify customer needs and explain the features and benefits of tennis-related products
  • Keep the merchandise area clean, organized, and fully stocked with tennis gear and apparel
  • Submit store visit reports, including taking before and after photos and writing feedback, using our Winston App on a smart device
  • Smartphones are required for reporting: IOS: Use an iPhone 11 or newer Android: Use a 2020 or newer device with an OS no more versions behind the latest
  • Ability to lift up to 25 pounds and stand for the entire shift

Requirements

  • 1-2 years in activewear apparel, and/or event engagement & hospitality - ability to warmly welcome guests, and engage with tennis fans and VIP's
  • Maintains high standards in booth presentation, product display, and brand representation throughout the event
  • Comfortable working in dynamic, outdoor environments and adjusting to changing event needs or schedules
  • Works well with event staff, brand reps, and venue personnel to ensure smooth execution and a cohesive brand presence
  • Smartphones are required for reporting
  • Ability to lift up to 25 pounds and stand for the entire shift

Preferred

  • Professional demeanor with a focus on delivering a premium guest experience, with a passion for tennis (preferred)

Benefits

  • Competitive hourly rate
  • Paid online training
  • Flexible schedule
  • Wellness benefits
  • Opportunities for advancement
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Winston Retail

Elevating consumer experiences through creative design, expert merchandising strategy, and end-to-end project management.

Founded in 2004
New York, New York, USA
1.4K employees (1,108 in marketing)