Brand Ambassador

Long Beach, CA (On-site)

Salary Not AvailableEntry LevelTemporary

Posted 2 months ago

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Job Summary

Own on-site guest education and registration to support a multi-terminal activation program, with pre-event training and tight adherence to event protocols.

  • On-site Execution: Educate guests about the new rewards program and drive registrations at cruise-terminal activations.
  • Terminal Operations & Scheduling: Report to the Lead Brand Ambassador and operate within established shifts across Miami, Cape Canaveral, Galveston, and Long Beach.
  • Training & Readiness: Complete two pre-event trainings and maintain a high-energy, professional presence throughout the event window.

Job Description

Responsibilities

  • Participate in two paid training courses prior to the event:
  • 30-minute online general orientation, program introduction, and overview of the role.
  • 60-minute virtual brand training on either Tuesday, June 9 or Wednesday, June 10.
  • Pre-registration will be required for access to your assigned terminal location.
  • We will conduct a detailed review of the program attributes and benefits during the brand training call.
  • Deliver a professional, high-energy presence while educating guests on the benefits of the new program and encouraging them to register for our client’s rewards program.
  • Report onsite to the Lead Brand Ambassador and follow event protocols.
  • WHERE YOU’LL WORK: Work at major cruise terminals in Miami, Cape Canaveral, Galveston, and Long Beach.
  • Events will take place from 9am – 1pm during each scheduled shift from June 12 through July 18.
  • Onsite activations will feature a simple event set, with brand signage and tablet for registrations.
  • Reliable transportation is required.

Requirements

  • Prior experience as a brand ambassador or event representative.
  • Must be 18+.
  • Comfort engaging in fast-paced, transit environments.
  • Reliable transportation is required.
  • Professional communication and guest engagement skills.
  • Outgoing, high-energy personality.

Preferred

  • Passionate about the travel and tourism industry is a plus but not required.
  • Familiarity with rewards programs a plus but not required.
The Story House logo

The Story House

Welcome to The Story House, where brands get up close and personal with audiences. We specialize in turning brand awareness into brand advocacy, crafting experiences that stick and stories that resonate. With our blend of creative rigor and strategic insight, we push the boundaries of conventional marketing to create activations that engage, impact, and endure. Dive into a journey of transformation with us and watch your brand narrative flourish across every touchpoint.

Los Angeles, California, USA
37 employees

Traffic Signals

Monthly Visitors
1.2K
Traffic Source Mix
Search
41.9%
Direct
13.6%
Referral
4.7%
Social
5.5%
Paid
0.7%

Headcount Trend

Current headcount: ~37

Marketing Team

Median Career Experience
7 years
Median Tenure
1.3 years