Responsibilities

• Proactively interact with guests throughout American Dream to provide information, recommendations, and assistance
• Support experiential marketing initiatives including pop-ups, giveaways, contests, and branded activations
• Promote attractions, events, retail experiences, and seasonal activations
• Assist with guest wayfinding and enhance overall guest satisfaction
• Capture guest feedback and share insights with the marketing and operations teams
• Represent the brand with enthusiasm, professionalism, and positivity
• Represent American Dream at community events, festivals, school programs, and local partnerships
• Set up and manage branded booths, displays, and promotional materials
• Distribute marketing collateral, promotional offers, and giveaways
• Assist in capturing email leads or encouraging sign-ups for marketing programs and loyalty initiatives

Preferred

• High energy, outgoing personality with strong interpersonal skills
• Passion for hospitality, entertainment, retail, or experiential marketing
• Comfortable initiating conversations and engaging with diverse audiences
• Excellent communication and storytelling abilities
• Ability to work evenings, weekends, and holidays as required
• Willingness to travel locally for offsite community events
• Previous customer service, promotional, events, or brand ambassador experience preferred