Brand Ambassador

Troy, MI (On-site)

$28/hr – $32/hrEntry Level1+ years expPart time

Posted 3 hrs ago

Job Summary

Own end-to-end brand ambassador duties by delivering exceptional client experiences, educating customers on fragrance products, and supporting sales-driven events and training; collaborate with the team to maintain store standards and brand presence.

  • Manage client relationships and promote brand awareness
  • Lead in-store events, trainings, and product demonstrations

Job Description

Responsibilities

  • Deliver an exceptional client experience and build strong customer relationships
  • Promote brand awareness and support sales goals
  • Educate customers on fragrance products and demonstrate their use
  • Participate in product training, pre-selling initiatives, and sales-driving events
  • Support inventory presentation, organization, storage, and replenishment
  • Represent the brand at in-store and special events
  • Maintain a safe, professional, and organized work environment
  • Work independently while collaborating effectively with the team

Requirements

  • High School Diploma or equivalent required
  • 1–2 years of related retail, sales, beauty, fragrance, or customer service experience preferred
  • Strong interpersonal and communication skills
  • Professional, polished presentation and business attire
  • Self-starter who is resourceful, adaptable, and customer-focused
  • Ability to manage changing priorities in a fast-paced environment
  • Dependable attendance and punctuality
  • Weekend availability is a must, including Saturdays and Sundays
  • Flexibility to work retail hours, including days, evenings, weekends, and holidays
The Fragrance Group logo

The Fragrance Group

5.0 Glassdoor

The Fragrance Group was founded as the exclusive US distributor for a select group of prestige specialty fragrance brands. Our mission is to build the business of small to medium volume brands through strong digital and brick and mortar strategies. Our business model allows us to provide hands on service to our retail partners to accomplish our mission.We distribute and/or license Adamo, Affinessence, Akro Fragrances by Olivier Cresp, Banana Republic Fragrances, Birkholz, Christian Siriano Fragrances, Gleam London, Gravel, Gritti, Maison J.U.S, MIND GAMES, Morph, and TUMI Fragrances.The Fragrance Group is a committed team of well known industry professionals with decades of experience across multiple channels of the U.S. retail industry. With a core competency in Sales and Marketing to in Digital and Retail Sales and Department Store, Specialty, Cosmetic Specialty, Independent Perfumeries and Pharmacies.

Founded in 2012
New York, New York, USA
123 employees (15 in marketing)
1% recommend to a friend

Salaries

Posted range

$28/hr – $32/hr

Taken straight from the job posting.

See all The Fragrance Group salaries

Marketing Team

Marketing Team Size
10 (8% of company)
Marketing Roles Posted (Last 30 Days)
1

Funding

Last Raise
Private Equity

Funding History

  • Jan 2023
    Private Equity

Traffic Signals

Monthly Visitors
2.8K
Traffic Source Mix
Search
46.7%
Direct
32.7%
Referral
7.9%
Social
10.7%
Paid
1.3%

Headcount Trend

Current headcount: ~123
The Fragrance Group logo

Brand Ambassador

The Fragrance Group · Troy, MI · On-site