Responsibilities

• presenting product and service information
• maintaining a professional appearance
• ensuring a positive experience for every customer
• active outreach
• collecting feedback
• reporting insights to the team to help improve brand messaging and customer engagement
• work closely with colleagues and management to support marketing initiatives and uphold the company’s standards
• represent the company in face-to-face interactions, engaging with customers, answering questions, and promoting brand awareness at events, retail locations, and partner sites

Requirements

• Strong interpersonal skills and customer service abilities to build rapport and create positive experiences.
• Experience or interest in brand ambassadorship and brand awareness to effectively represent and promote the company.
• Clear and professional communication skills, both verbal and written, for engaging with diverse audiences.
• Ability to work on-site in Manhattan, NY, with flexibility for events, peak hours, and occasional weekends.
• Professional demeanor, reliability, and strong time management skills in a fast-paced environment.
• Comfort with learning product and service details and explaining them in an accessible way.
• Previous experience in retail, promotions, hospitality, or customer-facing roles is beneficial but not required.

Benefits

• Opportunities for development and advancement to individuals who are motivated, reliable, and customer-focused.