Branch Marketing Assistant

Rockville, MD (On-site)

$17/hr – $19/hrEntry LevelFull time

Posted 4 months ago

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Job Summary

Administrative support role for a CrossCountry Mortgage branch, handling calendars, emails, events, and CRM-driven communications.

  • Manage the branch manager’s calendar and email, and schedule meetings.
  • Must-have: Proficiency in Microsoft Office and Salesforce CRM.
  • Coordinate events and marketing tasks, including emails, mailers, and campaigns.

Job Description

Responsibilities

  • Manage the branch manager’s calendar and email, and schedule meetings.
  • Assist with special events planning.
  • Utilize various software applications such as spreadsheets and Salesforce CRM to keep the rest of the team informed on clients and deals.
  • Ensure the branch follows the annual marketing calendar and plans.
  • Establish and maintain record keeping and filing systems for the branch.
  • Maintain a calendar and contact database, schedule appointments, make travel or conference arrangements, and may arrange meetings and conferences for an assigned work group.
  • Perform administrative duties such as conducting research, updating databases/CRM, and preparing collateral materials.
  • Complete expense reports and reconcile receipts.
  • Execute on some predefined marketing tasks like email, mailers, events, sales campaigns, etc.
  • Manage the team’s and branch manager’s calendar; schedule a variety of business meetings.

Requirements

  • High School diploma or equivalent.
  • Proficiency in Microsoft Office.
  • Excellent customer service and communication skills.

Benefits

  • CrossCountry Mortgage offers a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.
  • CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com
  • CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit www.NMLSConsumerAccess.org .
  • CrossCountry Mortgage strives to provide employees with a robust benefit package: https://mycrosscountrybenefits.com
CrossCountry Mortgage, LLC logo

CrossCountry Mortgage, LLC

3.4 Glassdoor

Back in 2003, our founder and CEO, Ron Leonhardt, started CrossCountry Mortgage with one goal: become a nationwide mortgage lender that helps people with clear and fast home loans. Fast forward to years later and we’ve done just that — and became America’s #1 Retail Mortgage Lender. Because here, we do much more than lend — we lead. Community is everything Our vision is to become the most referred mortgage lender in every community we serve — and make a difference in the neighborhoods where you work and live. More than a team With such lofty ambitions, we know the importance of the individuals who call CCM home. When you work with us, you’re joining more than 7,000 doers, innovators and mortgage makers. We’re dedicated to getting it done We tirelessly advocate for our clients and communities. By making every mortgage feel like a win, we can help our clients truly feel at home. Be the difference maker We’re proud of our philanthropic efforts and partnerships, and you’ll see them at the forefront of our work. Programs like CCM Cares show our dedication to making a difference by directly impacting the people and places in our communities. Connected by culture, proven by performance We’re endlessly motivated, not only by our mission, but by the people around us and values we share. From branch-sponsored community events to our annual Sales Rally, we like celebrating wins of all sizes. NMLS3029 Equal Housing Opportunity

Founded in 2003
Cleveland, Ohio, USA
6K employees (246 in marketing)
49% recommend to a friend
66% CEO approval

Traffic Signals

Monthly Visitors
1.2M
Monthly Google Ads Budget
$31.6K
Traffic Source Mix
Search
19.3%
Direct
75.9%
Referral
3.7%
Social
0.2%
Paid
0.7%

Headcount Trend

Current headcount: ~6K

Marketing Team

Marketing Team Size
231 (4% of company)
Median Career Experience
13 years
Median Tenure
4.3 years

Funding

Total Funding
$1.9B
Last Raise
$600M
Debt Financing, 4 months ago

Funding History

  • Nov 2025
    Debt Financing • $600M
  • Sep 2025
    Debt Financing • $900M
  • Nov 2021
    Debt Financing • $400M

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