Responsibilities

• Greet prospective residents warmly and professionally
• Conduct engaging tours of the property
• Manage all stages of the leasing process — from inquiries to signed leases
• Follow up with leads via phone, text, email, and CRM systems to drive conversions
• Handle leasing paperwork and application screening with accuracy
• Support new move-ins and coordinate a smooth onboarding experience
• Assist in resident retention and renewal efforts
• Ensure the model unit, leasing office, and common areas are tour-ready at all times
• Collaborate with the Community Manager and maintenance team
• Property marketing and outreach efforts to increase traffic and lead generation

Requirements

• Must be bilingual in Spanish
• High school diploma or GED (required)
• 6+ months of leasing, sales, customer service, or hospitality experience (required)
• Confident communicator with a passion for helping people
• Comfortable engaging with prospects both in person and on social platforms
• Organized, responsive, and solutions-oriented
• Comfortable working in a fast-paced, goal-driven environment
• Proficient in Microsoft Office; experience with Yardi, RealPage, or Remote Landlord is a plus

Preferred

• Proficient in Microsoft Office; experience with Yardi, RealPage, or Remote Landlord is a plus
• Familiarity with social media platforms and basic content creation preferred

Benefits

• Health, dental, and vision insurance
• Paid time off and sick leave
• Opportunities for promotion into Assistant Manager or Community Manager roles
• Ongoing training and professional development
• NO Weekends!