Bilingual In-Store Brand Ambassador

Charlotte, NC (On-site)

$18/hr – $20/hrEntry LevelFull time

Posted 4 weeks ago

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Job Summary

Own the retail customer journey by converting shoppers into booked HVAC consultations and upsell opportunities through brand ambassadorship, promotions explanations, and lead-gen activity.

  • Retail Brand Ownership: represent ARS with professionalism to drive awareness and education at the point of sale.
  • Lead-Gen and Appointments: schedule in‑home consultations and tune ups, coordinating with technicians and comfort advisors.
  • Promotions and Upsell: explain service options, upgrades, and comfort improvements to move customers toward next steps.

Job Description

Responsibilities

  • Engage with retail shoppers and introduce them to Brothers heating and air conditioning services
  • Support lead-generation, brand-awareness, and customer education while scheduling in‑home consultations or HVAC services
  • Act as a retail Brand-Ambassador, representing ARS with professionalism and enthusiasm
  • Serve as a Promotions Specialist explaining service options, system upgrades, and comfort improvements
  • Function as a Lead-Generator and Appointment Setter, scheduling in‑home consultation and tune ups with service technicians and comfort advisors
  • Note: this role is not door-to-door, does not canvass, and does not function as a canvasser