Behavioral Health Community Liaison

South Salt Lake, UT (Unknown)

$45K/yr – $60K/yrMid Level2+ years expFull time

Posted 4 weeks ago

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Job Summary

Own field-based referral growth for ABA services by building relationships with pediatricians, schools, and centers, while shaping the handoff from referral to first appointment and expanding channels across multiple counties.

  • Referral network development: build and maintain relationships with pediatricians, schools, diagnostic centers, and early intervention programs.
  • Field outreach and events: plan in-person visits, lunch-and-learn sessions, and community events to generate pipeline.
  • Handoff and tracking: ensure smooth transitions to intake/clinical teams and manage pipeline metrics in the CRM.

Job Description

Responsibilities

  • Build and maintain referral relationships with pediatricians, psychologists, diagnostic centers, schools, pediatricians' offices, and early intervention programs.
  • Plan and execute field outreach: in-person visits, lunch-and-learns, open houses, and community events.
  • Represent Aviation ABA at conferences, resource fairs, and provider meetings.
  • Develop and deliver marketing materials, presentations, and digital content that explain our services to referral sources and families.
  • Track outreach activity, referral volume, and conversion in our CRM, and report results weekly.
  • Partner with the intake and clinical teams to ensure a smooth handoff from referral to first appointment.
  • Identify new referral channels and business development opportunities throughout Salt Lake County, and into Davis, Weber, and Utah counties.
  • Support Spanish-language and multicultural outreach where applicable.

Requirements

  • Behavioral health marketing experience is mandatory. You must have prior marketing, outreach, or business development experience within ABA, autism services, mental health, behavioral health, or pediatric therapy.
  • 2+ years in a community liaison, business development, marketing specialist, outreach, or healthcare sales role.
  • A proven track record of building referral relationships and growing a pipeline.
  • Strong presentation, communication, and relationship-building skills.
  • Comfort with field-based work and regular local travel.
  • Reliable transportation and a valid Utah driver's license.
  • Proficiency with CRM tools and standard marketing software.

Preferred

  • Existing relationships with pediatricians, diagnosticians, or schools in the Salt Lake area.
  • Familiarity with Medicaid and commercial insurance in the ABA or behavioral health context.
  • Bilingual (English/Spanish).
  • Bachelor's degree in marketing, communications, healthcare administration, or a related field.

Benefits

  • A high-impact role with real ownership and direct visibility to leadership at a growing company.

Marketing Team

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