Responsibilities

• Set and drive the creative vision and strategic direction across a broad portfolio of client accounts, serving as the senior creative advisor at the executive level.
• Oversee all facets of creative — strategy, concepting, design, production, and post-production — ensuring work delivers measurable impact and scales across omnichannel campaigns.
• Lead, mentor, and grow a large team of creative professionals (Creative Strategists, Designers, Editors, etc.), including senior managers and ACDs, overseeing both direct and indirect reports.
• Establish and evolve team structures, workflows, and standards that ensure efficiency, quality assurance, and best-in-class creative output.
• Partner with executive leadership and business development to expand service offerings, contribute to pitches, and win new business opportunities.
• Strengthen client retention by consistently delivering creative solutions that drive performance and identifying opportunities for expansion within existing accounts.
• Represent the creative practice externally through thought leadership, industry events, and published work that elevates the agency’s profile.
• Ensure product quality of teams via consistent and accountable QA processes, ensuring no revenue-impacting errors for your pod.
• Drive financial outcomes by meeting and exceeding P&L goals, optimizing resourcing, and ensuring creative delivery is aligned with growth objectives.
• Employ AI technologies to enhance and optimize business processes and drive results

Requirements

• Proven experience as a Creative Director or equivalent senior creative leadership role at a creative and/or media advertising agency
• A portfolio demonstrating a track record of conceptualizing, developing, and delivering creative campaigns across multiple channels at scale
• Mastery across creative disciplines (copywriting, design, production, strategy, or post-production) with the ability to oversee all functions at a leadership level
• Demonstrated success managing and developing large creative teams across multiple accounts and industries
• Strong business acumen with experience driving retention, service expansion, and new business wins
• Executive-level presentation and communication skills, with the ability to advise senior client stakeholders and internal leadership
• Deep understanding of creative best practices, strategic planning, compliance, project management, and operational leadership
• A visionary leader with a track record of building culture, inspiring teams, and pushing creative boundaries while delivering measurable business results

Preferred

• 96%+ Creative client retention rate
• 8 Average Client NPS (Net Promoter Score)
• Hit Division P&L Goals (revenue and EBITDA)

Benefits

• Base salary + commission opportunities
• Robust Medical, Dental, Vision insurance plans with up to 100% employer contribution towards employee monthly premium
• 401(k) plan - 4% employer contribution matching
• Unlimited Time Off available on day one
• Up to 4 hours per quarter for paid Volunteer Time Off (VTO) towards philanthropic endeavors
• Fully flex work environment: full-remote, in-office, or hybrid
• A one time $100 USD Work From Home (WFH) stipend automatically added to your first paycheck
• Employee Assistance Program (EAP)
• 12 observed United States national holidays + 2 mental health recharge days per year
• Unlimited opportunities for growth & leadership within a rapidly growing firm