Associate/Sr. Associate/Manager - Content Operations

Indianapolis, IN (On-site)

$59K/yr – $138K/yrSenior Level2+ years expFull time

Posted 3 weeks ago

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Job Summary

Own end-to-end content operations for brand backlog with an emphasis on on-time delivery, quality control, and compliant processes across the content supply chain.

  • Own brand content backlog timelines and ensure on-time delivery aligned to brand strategy.
  • Drive capacity, velocity, and throughput improvements via content ops tooling and cross-functional coordination.
  • Upskill partners on systems, workflows, and quality controls to reduce deviations and rework.

Job Description

Responsibilities

  • Define, oversee, and maintain an overall timeline for all projects within the brand’s backlog in partnership with internal and external agency, brand, review, and operations teammates.
  • Ensure the prompt and successful delivery of projects according to marketing needs and objectives
  • Proactively identify and resolve issues before they impact the business
  • Train and upskill cross functional partners on content supply chain systems and workflows
  • Partner in the deviation process, and log deviations using quality management system, and pass on to internal quality process department to conduct investigation into why, how and how to prevent in future
  • Use system tools to optimize team capacity, velocity, and throughput and coordinate with cross-functional peers to assess resource capacity and devise solutions to address resource constraints
  • Review timelines and capacity constraints for their given brands
  • Supervise errors, and work solution fixes, and technology to ensure accurate measurement of work to be done, capacity, resources required, forecasting, and content operations
  • They are responsible for checking work thoroughly between content supply chain systems and handoffs
  • They ensure data accuracy and track progress across content supply chain systems

Requirements

  • Bachelor’s degree
  • 2+ years of experience working on projects supporting a regulated industry (e.g., pharma)
  • 2+ years of experience with capacity and project management systems (e.g., Wrike/Workfront/Jira)
  • Qualified applicants must be authorized to work in the United States on a full-time basis. Lilly will not provide support for or sponsor work authorization or visas for this role, including but not limited to F-1 CPT, F-1 OPT, F-1 STEM OPT, J-1, H-1B, TN, O-1, E-3, H-1B1, or L-1

Preferred

  • Team-first approach
  • Growth perspective; proven willingness and ability to ingest feedback, reflect, and learn
  • Demonstrated strong verbal and written communication skills
  • Validated planning and organizational skills
  • Confirmed ability to handle multiple projects at a time
  • Record to influence, collaborate and work effectively on a team
  • Ability to understand, implement and guide technical knowledge across technologies, systems, and workflows
  • Ability to anticipate and resolve problems across systems and workflows
  • Ability to establish key relationships with cross-functional business areas

Benefits

  • including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).
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Eli Lilly and Company

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We're a medicine company turning science into healing to make life better for people around the world. It all started nearly 150 years ago with a clear vision from founder Colonel Eli Lilly: "Take what you find here and make it better and better." Harnessing the power of biotechnology, chemistry and genetic medicine, our scientists are urgently advancing science to solve some of the world's most significant health challenges.General Information and Guidelines:When you engage with us on LinkedIn, you're agreeing to these Community Guidelines: https://e.lilly/guidelines. If you have questions about a Lilly medicine, contact The Lilly Answers Center at 1-800-Lilly-Rx (1-800-545-5979) Monday through Friday, excluding company holidays.

Founded in 1968
Indianapolis, Indiana, USA
53K employees (3,172 in marketing)
80% recommend to a friend
92% CEO approval

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Headcount Trend

Current headcount: ~53.4K

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Post IPO Debt, 2 years ago

Funding History

  • Feb 2024
    Post IPO Debt • $6.5B

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