Associate Public Engagement Representative (Bilingual Candidate Preferred)

Responsibilities

• Performs administrative and field duties that support the planning, development, and facilitation of community engagement activities.
• Assists with event setup, distributing information and greeting community members at METRO outreach activities.
• Identifies potential community partners and builds lasting and reciprocal relationships that support METRO ridership growth initiatives and project implementation.
• Assists the public in understanding METRO’s role in regional mobility planning and implementation.
• Coordinates and plans community meetings associated with service changes and project implementation.
• Assists senior staff with preparing notification materials and informational messages.
• Coordinates and hosts VIP Tours.
• Maintains meeting database for Title VI reporting.
• Assists with maintaining a system that will produce contacts with community organizations and individuals to promote METRO's services, programs, and facilities. Ensures that the database of stakeholders is current and has up-to-date information.
• Assists with special events such as groundbreaking, ribbon cutting ceremonies and multi-cultural events. Participates in ceremonies, parades, and other community events including capital project grand openings and agency milestone celebrations.

Requirements

• Bachelor’s degree in Communications, Public Relations, Marketing, Business Management, Public Administration, or a related degree is preferred.
• Minimum zero (0) to two (2) years’ experience in community engagement and outreach activities.
• Good communication skills (written/verbal). Strong interpersonal and organizational skills. Ability to organize and communicate ideas and make effective public presentations. Personal computer skills with proficiency in Microsoft office suite.

Preferred

• Knowledge of METRO’s region, its geographies and demographics is preferred.
• Knowledge of social media and other basic public engagement platforms is preferred.
• Bilingual skills (written/verbal) in Spanish or Vietnamese are preferred.