Own onboarding, data integrity, analytics, and process improvements to support hotel partners, while enabling AI-powered insights and cross-functional collaboration that scale marketing outcomes across the portfolio.

• Hotel Onboarding & Offboarding - Manage end-to-end onboarding and offboarding processes for hoteliers within the BWH Hotels portfolio.
• Hotel Onboarding & Offboarding - Ensure accurate setup and removal of digital marketing programs during transitions.
• Reporting, Analytics & AI Integration - Maintain and update the Digital Marketing Dashboard to reflect current performance data.
• Reporting, Analytics & AI Integration - Analyze key metrics and deliver actionable insights to senior leadership using advanced analytics and AI-driven tools.
• Process Development & Operational Efficiency - Create, implement, and refine processes that improve team workflows and scalability.
• Process Development & Operational Efficiency - Integrate AI solutions into workflows to streamline repetitive tasks and enhance data accuracy.
• Cross-Functional Collaboration - Partner with Salesforce, Analytics, Onboarding Managers, and Brand Managers to ensure data accuracy and alignment with marketing objectives.
• Cross-Functional Collaboration - Support hotelier engagement initiatives and represent the team at industry and hotelier events.
• Team & Department Support - Assist with new hire training and contribute to departmental development initiatives, including AI tool adoption and best practices.
• Team & Department Support - Participate in industry research to inform strategy and identify emerging AI trends relevant to digital marketing.

Note: See sections for requirements and benefits.