Responsibilities

• Strategically combine monitoring technology, data, auditing, and publisher management to improve compliance monitoring coverage and speed in identifying and resolving issues
• Develop mastery of compliance tools and use them appropriately to monitor for and investigate compliance violations; consistently review and optimize monitoring technology
• Leverage data including referring URLs, performance, and violation trends to improve compliance monitoring coverage, speed, and accuracy in identifying and resolving issues
• Manage content auditing URL lists, audit criteria, and related communication with supporting team members
• Execute ad hoc audits as needed to meet service requirements, e.g. time-sensitive promotional content updates; conduct quality assurance reviews
• Ensure all aspects of compliance service are being executed thoroughly and accurately
• Identify and pursue additional monitoring needs, risks, and coverage expansion ideas and opportunities
• Diligent follow-up demonstrating expertise, responsiveness, and business value to clients (external and internal clients)
• Provide reliably accurate, on-time deliverables
• Be responsive to client, publisher, and internal communications

Requirements

• Bachelor’s degree or commensurate related work experience
• 1+ years experience delivering high-quality professional services to business clients
• Proficiency with Microsoft Office, including Excel and PowerPoint
• Self-driven, focused individual who takes initiative to solve problems
• Excellent logic, reasoning, and critical thinking skills
• Strong attention to detail, time management, and analytical skills
• Intrinsic curiosity with a methodical approach to investigating and resolving issues
• Ability to act decisively with good judgment
• Excellent written, verbal, interpersonal, and presentation skills
• Ability to work effectively across time zones, geographies, and cultures

Benefits

• Flexible time off without the hassle of accrual
• A generous number of paid holidays
• Company-sponsored team-building events
• An Employee Referral Program
• Annual recognition awards
• Hybrid work arrangements for optimal work-life balance
• Parental bonding leave
• Backup care options for children and elders
• An employee discount program
• International SOS program for global support