Associate Marketing Manager, Social Media

Irving, TX (On-site)

Salary Not AvailableMid Level5+ years exp

Posted 6 weeks ago

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Job Summary

Own social strategy and operations for multiple brands, coordinating cross-functional teams, live-event content, and analytics to capture earned and owned metrics across social channels.

  • Own social planning, publishing, and cross-brand collaboration with agencies and internal teams.
  • Lead social listening, reporting dashboards, and final cross-functional social reports.
  • Coordinate on-site events and activations with live content capture and real-time posting.

Job Description

Responsibilities

  • Lead all organic \"always-on\" social planning, execution and publishing for 7-Eleven, Slurpee, Speedway, Stripes and Laredo Taco Company, with various agency partners.
  • Lead POC for Integrated Marketing social channel support planning and alignment with cross-functional teams (brand, proprietary food and beverage teams, delivery, digital, national vendor partners, shopper and 7Collection).
  • Lead POC for social listening, reporting and social analytics. Works with agency partners to configure social listening dashboards for all planned social campaigns to capture earned conversation as well as owned social metrics, and present final social reports to cross-functional teams as needed.
  • Lead social POC for all on-site brand events and activations—sometimes over the weekend or after hours (5-10% travel for shoots and activations as needed). Capture live content as needed. Post to social channels and engage/share real-time.
  • Social content capture as needed, for real-time \"social media manager POV\" content (5-10% of time).
  • Lead the following social functions, in partnership with internal teams and agencies:
  • Content Calendar scheduling/publishing across brands, tag posts by product/campaign (Sprinklr)
  • Content Calendar planning inputs/lining up with Sprinklr (Trello)
  • Posting any manual posts to TT static carousel and Stories, edits, songs to add in the app
  • Sourcing/managing UGC approvals (for Slurpee)
  • Community Management across brands (on and off page) in partnership with agency
  • Lead all account password/permissions management and sharing
  • Ad-Hoc reporting/dashboard requests
  • Manage all store approval requests with operations, for any social shoots (owned, influencer or brand partners)

Requirements

  • EDUCATION: Bachelors / 4 yr degree
  • YEARS OF EXPERIENCE: 5+ yrs
  • Social Media-saavy in all major platforms (including proficient knowledge in platform functionality, content best-practices, trends, comfortable with gen-z slang and \"social\" speak, and creative content ideas).
  • Strong attention to detail with a commitment to quality and excellence.
  • Must be extremely organized, detail-oriented, and capable of multitasking in a fast-paced, demanding environment.
  • Excellent communication and collaboration skills, with the ability to work effectively with key stakeholders, cross-functional teams, and vendor partners.
  • Ability to proactively identify problems, gaps in process or opportunities for enhancement, and provide recommendations for a solution.
  • Experience with the following Mar Tech platforms preferred, but not required:
  • Sprinklr (social listening)
  • Trello (social calendarization and planning)
  • Workfront (creative approvals)
  • Meta Business Suite (social management)
  • Smartsheets (project management and tracking)
  • This role is based in Irving, Texas and requires residence in the Dallas-Fort Worth area.

Preferred

  • Sprinklr (social listening)
  • Trello (social calendarization and planning)
  • Workfront (creative approvals)
  • Meta Business Suite (social management)
  • Smartsheets (project management and tracking)
7-Eleven logo

7-Eleven

7-Eleven introduced the world to convenience. And in return, the world made us the #1 convenience retailer. It started with a simple idea – give customers what they want, when and where they want it. That was 1927. And what started on a single ice dock in Dallas, Texas, has since grown to more than 70,000 locations in 18 countries around the globe. The idea may have been simple, but it started a retail revolution.

Founded in 1927
Irving, Texas, USA
54K employees (1,254 in marketing)