Responsibilities

• Coordinate with vendors to manage standard merchandise orders (corporate gifts, event promotional items branded apparel), ensuring timely delivery and quality control.
• Maintain and track merchandise inventory, conduct weekly stock checks, and manage restocking to ensure consistent supply.
• Process invoices, purchase orders, and compliance reporting in Coupa; support financial reconciliation and reporting.
• Administer the online merchandise catalog/store, ensuring product accuracy and resolving issues.
• Support internal requests for merchandise, including fulfillment for events, onboarding, recognition, and culture initiatives.
• Develop campaign-specific and seasonal merchandise that aligns with brand and marketing initiatives.
• Partner with Marketing, Events, HR, and Operations to expand merchandise usage across recognition programs, recruiting, and employee engagement.
• Implement sustainability practices by sourcing eco-friendly items, reducing packaging waste, and promoting responsible supplier partnerships.
• Establish ROI measurement tools to evaluate merchandise impact on engagement, events, and client satisfaction.
• Explore global fulfillment solutions to support regional offices and events, improving efficiency and accessibility.

Requirements

• 1-3 years of experience in merchandise management, marketing operations, or brand engagement.
• Strong organizational skills and ability to balance day-to-day execution with long-term program development.
• Proven vendor management and procurement expertise, including experience with platforms like Coupa.
• Excellent communication and project management skills to work across multiple stakeholders.
• Comfort working in a fast-paced environment with competing priorities.

Benefits

• To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.