Responsibilities

• Deeply understand customer goals and business needs, then build and manage a joint success plan that maps CommerceIQ's platform capabilities to measurable outcomes.
• Develop competitive strategies that align with customer goals, considering the strengths of the retailer, how search will integrate with other channels, and the impact to the overall business.
• Manage end-to-end execution of advertising campaigns on platforms such as Amazon, Walmart, and other marketplaces.
• Drive measurable improvement in customer KPIs — including ROAS, CPCs, and total sales, and consistently demonstrate the ROI of CommerceIQ's platform throughout the engagement.
• Analyze campaign performance data to identify trends, insights, and actionable recommendations.
• Become a deep expert on the CommerceIQ platform — including its AI-powered automation and agentic AI capabilities — and guide customers in fully leveraging these tools to drive campaign performance at scale.
• Manage and mentor a team of 1-2 direct reports, providing coaching, setting clear performance expectations, and fostering their professional growth.

Requirements

• Bachelor's degree, preferably in Business, Marketing, Communication, Economics or related field
• 5+ total years of professional work experience
• 3+ years experience in running media and advertising engagement with customers, in a consulting/agency role
• Experience in managing ecommerce marketing budgets (specifically on Amazon, Walmart, Kroger, Instacart) at well-respected agencies for large enterprise brands, or experience at a large enterprise brand
• Experience managing marketplaces search ad budgets in the multi-million dollar range
• Well versed in Bid and Budget management, content optimization, and promotion planning
• An analytical approach to problem-solving with advanced Excel skills
• Project management experience and ability to anticipate and mitigate risks
• Proven experience in working with VP, SVP, and C-level executives of enterprise-level companies
• Excellent presentation and communication skills including both oral and written.

Benefits

• Comprehensive medical, vision, and dental coverage
• A 401(k)-retirement plan
• Short & long-term disability insurance
• Life insurance
• Paid parental leave
• Monthly reimbursements for gym, phone, and internet
• 10+ paid company holidays in each calendar year, and unlimited PTO