Associate Director, Program Management

Birmingham, MI (Hybrid)

$112K/yr – $153K/yrSenior Level5+ years expFull time

Posted 4 months ago

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Job Summary

Lead day-to-day project management for multi-discipline agency client work, coordinating strategy, creative, production, and media to deliver digital campaigns and ensure client delivery.

  • Own end-to-end project delivery across campaigns and evergreen content.
  • Must-have: 5–7 years of agency project management experience with digital media programs (~$10M revenue).
  • Standout: Connects client services, strategy, creative, production, analytics, and media while mentoring junior staff.

Job Description

Responsibilities

  • Lead day-to-day communications through meeting scheduling, feedback trackers, meeting notes, status documents, QA
  • Collaborate with the Client Services, Strategy, Creative, and Media teams to ensure cohesive, audience-first campaigns
  • Review all deliverables and ensure exceptional delivery of tactics to form/reinforce client rapport (e.g. partner with Client Services, team follow through, reports, meetings, timelines)
  • Ability to articulate delivery process/methodology effectively and successfully, clearly discuss and internally communicate Client constraints related to scope, timeline, or cost.
  • Work closely with Staffing to assist with finalizing the Staffing Plan, should any outstanding resource needs remain
  • Manage workstreams with clarity, efficiency, and accountability
  • Oversee timelines, approvals, and deliverables across campaigns and evergreen content
  • Mentor and lead junior account team members, promoting growth and team excellence
  • Serve as the connective tissue across client services, strategy, creative, production, analytics, and media

Requirements

  • 5–7 years of project management experience in an agency setting (automotive experience a plus) managing medium-large size, digital media and social programs; approx. $10M in revenue
  • Proven expertise in managing digital paid media programs for large-scale brands
  • Adept at juggling multiple complex projects with meticulous attention to detail
  • Confident communicator who can lead meetings
  • Team player with a collaborative spirit and entrepreneurial energy
  • Familiarity with asset specs, usage rights, and versioning across social and online advertising
  • Experience with strategy, creative, data, production, and media disciplines.
  • Experience with a distributed delivery model, leading diverse teams, and collaborating in a multi-cultural environment for end-to-end engagements.
  • Effective systems thinking skills and ability to identify interconnectivity across multiple streams of work.
  • Demonstrated experience navigating a large organization, showcasing the ability to influence with storytelling and data.

Preferred

  • Automotive experience a plus
  • Experience with JIRA a plus

Benefits

  • Paid Family Care for parents and caregivers for 12 weeks or more
  • Monetary assistance and support for Adoption, Surrogacy and Fertility
  • Monetary assistance and support for pet adoption
  • Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance
  • Tuition Assistance
  • Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more
  • Matching Gifts programs
  • Flexible working arrangements
  • ‘Work Your World’ Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)
  • Business Resource Groups that support multiple affinities and alliances
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Razorfish

3.9 Glassdoor

Hi there! We’re Razorfish. We see consumers as more than just metrics. We see them as people – wonderful, complex, interesting people. Grounded in deep digital expertise for over 25 years, we continue to navigate the ever-changing marketing landscape to forge meaningful connections that enrich people’s lives. Our diverse teams of strategists, creative thinkers, experience builders, and technologists are passionate about connecting creativity to business impact. Razorfish is part of Publicis Communications North America.

Founded in 1995
New York, NY, US
1.8K employees (823 in marketing)
73% recommend to a friend
73% CEO approval

Traffic Signals

Monthly Visitors
24.6K
Traffic Source Mix
Search
44.8%
Direct
46.9%
Referral
5.2%
Social
1.7%
Paid
1.2%

Headcount Trend

Current headcount: ~2.2K

Marketing Team

Marketing Team Size
471 (22% of company)
Median Career Experience
13 years
Median Tenure
5.3 years
Marketing Roles Posted (Last 30 Days)
24

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