Associate Director, Performance Strategy and Planning

New York City, NY (Hybrid)

$70K/yr – $125K/yrSenior Level4+ years expFull time

Posted 4 hrs ago

Job Summary

Own day-to-day cross-channel performance leadership, driving multi-channel optimization and actionable insights across Paid Search, Paid Social, Digital/Google Demand Gen, and other activation teams.

  • Oversee budgeting and forecasting across workstreams to align with client objectives.
  • Lead cross-functional initiatives and craft executive-ready performance narratives for stakeholders.

Job Description

Responsibilities

  • Lead the day-to-day management of cross-channel performance marketing initiatives, partnering closely with Paid Search, Paid Social, Digital/Google Demand Gen, Affiliate, and other channel teams to drive performance against client objectives
  • Provide strategic direction to channel activation teams by evaluating performance, surfacing optimization opportunities, aligning pacing and budget priorities, and ensuring timely execution against broader client and business objectives
  • Lead channel and cross-channel performance analysis to identify trends, opportunities, risks, and strategic optimization recommendations that improve overall business performance
  • Lead the development of clear, compelling performance insights, executive-ready narratives, and strategic recommendations for recurring reports, presentations, and client communications
  • Partner closely with Planning, Budget Management, Marketing Science, Digital/Google Demand Gen, and channel activation teams to develop holistic media recommendations, guide investment decisions, and ensure alignment with broader client and business objectives
  • Lead cross-functional workstreams by setting priorities across channel teams, assigning and managing deliverables, communicating performance updates, and driving timely execution of optimizations, budget changes, strategic initiatives, and client requests
  • Own day-to-day budget stewardship and forecasting across assigned workstreams, proactively identifying risks, opportunities, and investment recommendations while partnering with channel teams on execution
  • Independently export, synthesize, and analyze data from media platforms and reporting sources to investigate performance trends, answer complex business questions, and inform strategic recommendation
  • Translate complex channel and cross-channel performance data into clear takeaways and recommendations for clients, internal stakeholders, and the Senior Director
  • Serve as a primary client contact for assigned workstreams, independently leading meetings, presentations, and day-to-day communications while partnering with the Senior Director on broader strategic initiatives and senior-level client engagements

Requirements

  • 4+ years of experience in performance marketing, digital media, or a related field, preferably within an agency environment
  • Previous hands-on experience managing and optimizing Paid Search campaigns is strongly preferred; candidates with significant hands-on Paid Social experience will also be considered
  • Deep understanding of digital media platforms, campaign optimization, budget management, and performance measurement gained through previous hands-on activation experience
  • Advanced analytical skills and experience working with large data sets to identify trends, diagnose performance drivers, and develop strategic, actionable recommendations
  • Ability to independently export, manipulate, synthesize, and analyze data from multiple platforms and reporting sources
  • Experience leading cross-channel digital media programs and partnering with multiple activation teams to deliver integrated performance strategies
  • Demonstrated experience independently leading client relationships, presentations, and day-to-day communications, with the ability to build trust and credibility with senior client stakeholders
  • Proven ability to influence cross-functional teams, prioritize competing business needs, and lead complex initiatives across multiple stakeholders without relying on highly structured processes
  • Comfortable taking ownership and making informed decisions in a fast-paced, dynamic environment with evolving priorities and varying levels of ambiguity
  • Excellent written and verbal communication skills, with the ability to distill complex performance data into clear, persuasive insights and recommendations for both digital and non-digital audiences

Preferred

  • Retail and/or ecommerce client experience is preferred
  • Familiarity with MTA, MMM, incrementality testing, and other media measurement methodologies is a plus, not required
  • Experience with platforms such as Google Ads, Microsoft Advertising, Meta Ads Manager, Google Demand Gen, and relevant analytics and reporting tools is preferred
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Hearts & Science

3.4 Glassdoor

Hearts & Science, an Omnicom Media Group agency, transforms data signals into meaningful connections between brands and consumers that drive exponential growth. Purpose-built for the world of personalized digital marketing and powered by the Omni marketing orchestration system, Hearts & Science draws on the vast expertise and resources of the OMG platform to deliver media solutions that enable brands to create and strengthen emotional connections with their consumers across all attention touchpoints, driving loyalty, share of mind and share of wallet. Launched in New York in 2016, Hearts & Science currently has 43 offices around the globe serving the world’s leading brands across a broad spectrum of categories - including automotive, biotech, beauty, CPG, entertainment, fashion, financial services, health & fitness, travel & hospitality, and telecom.

Founded in 2016
New York, NY, US
1.5K employees (426 in marketing)
56% recommend to a friend
78% CEO approval

Salaries

Posted range

$70K/yr – $125K/yr

Taken straight from the job posting.

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Associate Director, Performance Strategy and Planning

Hearts & Science · New York City, NY · Hybrid