Responsibilities

• Own the performance and delivery quality of the POD, accountable to the Global Paid Media Director for KPIs, service standards, reporting quality, and partner outcomes across all assigned university accounts.
• Directly manage the Senior Paid Media Manager and, through them, the full POD structure, setting team priorities, running formal performance reviews, and developing each layer of the team with intent.
• Lead hiring and onboarding for the POD, owning role profiles for new hires, contributing to interview processes, and making sure new starters are set up for success from day one.
• Represent the POD in cross-POD leadership discussions, contributing to organization-wide standards, KPI frameworks, and operating model decisions.
• Set and maintain POD-level operating standards across quality assurance, campaign documentation, reporting, and tooling, holding the Senior Paid Media Manager accountable for consistent enforcement.
• Own the campaign performance review cycle for the highest-tier accounts, preparing the strategic narrative and presenting alongside the Strategic Leader.
• Collaborate with the Global Paid Media Director on account assignments, bringing informed input on account complexity, team capacity, and partner priority.
• Build, launch and optimize paid media campaigns across search and social, including Google Ads, Meta, LinkedIn, TikTok, Reddit, DV360 and Snapchat, for an assigned portfolio of university partners.
• Own your accounts end-to-end: build with precision, launch on time, optimize with intent, and report with clarity.
• Complete all required quality assurance processes before any campaign goes live. No exceptions, no shortcuts.

Requirements

• Bachelor's degree in marketing, business, communications, or a related field.
• 5+ years of experience in digital marketing, paid media, and performance marketing.
• 2+ years of experience managing and developing individual contributors or digital marketing teams.
• Full cross-channel expertise across paid search, paid social, tracking and analytics.
• Proven track record leading senior partner-facing conversations and presentations.
• Experience managing complex, multi-account portfolios at scale.
• Strong people leadership across coaching, feedback, and formal performance management.

Preferred

• Experience at a digital performance agency.
• Background in higher education marketing or familiarity with EAB products.
• Experience leading cross-functional teams across multiple business areas.
• Familiarity with Hybrid's operating model, tooling and reporting approach.
• Commercial acumen, able to identify growth signals and brief senior stakeholders persuasively.
• Experience building team-level KPI frameworks and quality benchmarks.
• Commitment to embracing a continual learning environment and contributing to a dynamic and welcoming culture of fairness, authenticity, and belonging in support of EAB's mission, values, and aspiration.

Benefits

• Medical, dental, and vision insurance plans; dependents and domestic partners eligible
• 20+ days of PTO annually, in addition to paid firm and floating holidays
• Daytime leave policy for community service and flextime for fitness activities (up to 10 hours per month each)
• 401(k) retirement savings plan with annual discretionary company matching contribution
• Health savings account, healthcare and dependent care flexible spending account, and pre-tax commuter plans
• Employee assistance program with counseling services and resources available to all employees and immediate family
• Wellness programs including gym discounts, incentives to promote healthy living, and family access to the leading app for sleep, meditation, and relaxation
• Fertility treatment coverage and adoption or surrogacy assistance
• Paid parental leave with phase back to work program for birthing and non-birthing parents
• Access to milk shipping service to support nursing employees during business travel