Associate Director, Operations Communications

Responsibilities

• Serve as a key strategic execution partner for Supply Chain and Quality communications, leading day-to-day communications planning and delivery and independently managing significant workstreams in partnership with the Director, Global Operations Communications.
• Develop high-quality executive communications, including presentations, speeches, talking points, employee messages, organizational announcements, videos and other leadership communications.
• Develop content across a range of internal and external Operations communications channels, including digital platforms, presentations, video, social media and other storytelling vehicles.
• Provide communications planning and execution support for broader Operations-wide priorities and initiatives, including employee meetings and leadership forums.
• Collaborate across the Global Operations Communications team and broader Corporate Communications organization to ensure alignment, share best practices and identify opportunities to amplify Operations stories.
• Manage external agency and vendor support as needed, providing clear direction and oversight to ensure high-quality execution.
• Manage multiple complex projects simultaneously, exercising strong judgment and prioritization while maintaining a high standard of quality, accuracy and attention to detail.
• Use communications insights, feedback and available measurement to continuously strengthen communications approaches and improve effectiveness.

Requirements

• Minimum of 10 years of integrated communications experience required, including at least five years in a complex corporate communications or agency environment.
• Bachelor’s degree in communications, business, journalism, marketing, public relations or related field.
• Significant progressive experience in corporate communications, employee communications, executive communications or a related discipline.
• Experience with content management platforms and design tools, as well as working with external developers and vendors.
• Demonstrated experience developing and executing strategic communications programs that advance business priorities.
• Experience developing executive-level communications and working directly with senior leaders and stakeholders.
• Knowledge, Skills, and Abilities: Strategic thinker and exceptional executor, with the ability to move seamlessly between big-picture communications planning and hands-on delivery.
• Knowledge, Skills, and Abilities: Exceptional written and verbal communication skills and demonstrated ability to translate complex subjects into clear, concise and compelling communications.
• Knowledge, Skills, and Abilities: Strong executive presence and ability to build credibility and effective working relationships with senior leaders and key stakeholders.
• Knowledge, Skills, and Abilities: High degree of ownership, initiative and independence, with the judgment to move work forward while knowing when to engage others.

Benefits

• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.