Associate Director - Medical Education and Content Strategy

Responsibilities

• Lead integrated content strategy across educational and promotional initiatives, including speaker programs, congress activities, omnichannel engagement, and digital experiences.
• Translate brand objectives, approved scientific data, customer insights, audience needs, and promotional requirements into effective content solutions.
• Serve as a strategic advisor and cross-functional partner to Commercial, Medical Affairs, Therapeutic Area Leadership, Medical/Legal/Regulatory review teams, Omnichannel, Analytics, and agency stakeholders.
• Use stakeholder feedback, customer insights, and content performance data to optimize content strategy, customer engagement, and business impact.
• Advance innovative, modular, reusable, scalable, and AI-enabled content approaches that improve content effectiveness, efficiency, speed, and reuse.
• Translate scientific evidence, market insights, and customer needs into clear, compliant, and audience-centric content strategies.
• Identify emerging scientific, customer, technology, and therapeutic area trends to inform content strategy, channel planning, and future capability development.
• Support development of content strategists and emerging leaders by sharing best practices, standards, onboarding resources, and capability-building approaches.
• Manage and optimize engagement models with internal/external agencies, offshore partners, and other external resources to ensure compliant, efficient, high-quality delivery.

Requirements

• Advanced degree required (PharmD, PhD, MD, MPH, MS, or equivalent).
• 8+ years of experience in Medical Affairs, Commercial, Medical Education, Medical Communications, Content Strategy, Healthcare Communications, or a related pharmaceutical/healthcare environment.
• Demonstrated experience leading complex content portfolios and translating commercial strategy, customer insights, and promotional objectives into effective content strategies, messaging frameworks, and customer engagement solutions.
• Demonstrated experience developing or leading promotional pharmaceutical content through Medical, Legal, and Regulatory review, including familiarity with approved labeling, claims substantiation, fair balance, promotional regulations, and brand strategy execution.
• Proven ability to influence senior stakeholders and drive alignment across cross-functional teams without direct authority.
• Strong scientific and clinical acumen with the ability to translate complex evidence into compliant, audience-centric content strategies.

Preferred

• Experience with agency, offshore, vendor, or hybrid delivery models.
• Familiarity with Veeva, Content Factory, CRM platforms, digital asset management solutions, SharePoint, Smartsheet, AI-enabled content development tools, and regulated content workflows.
• Experience supporting commercial launch activities, peer-to-peer promotional programs, customer engagement campaigns, omnichannel initiatives, and field-facing content strategies.
• Experience coaching, mentoring, developing best practices, or strengthening team capability and performance.
• Experience advancing modular content, omnichannel engagement, digital learning, speaker programs, congress support, or scientific training initiatives.