Associate Director - Martech Technology Strategy

Niagara Falls, NY (Hybrid)

$75K/yr – $180K/yrMid Level6+ years expFull time

Posted 1 day ago

Job Summary

Lead Mazda’s Martech technology strategy and roadmap across CDP, CRM, personalization, taxonomy, and governance, translating business priorities into actionable workstreams and decision materials while guiding cross-functional programs and risk management.

  • Own technology strategy, roadmap, and governance for Mazda Martech ecosystem.
  • Coordinate cross-functional analysis, platform readiness, and activation requirements across CDP, CRM, audience, and taxonomy.

Job Description

Responsibilities

  • Technology strategy and roadmap ownership
  • - Support the end-to-end Mazda Martech roadmap across CDP, CRM, personalization, content operations, taxonomy, analytics, media activation, and data engineering.
  • - Translate Mazda’s business priorities and customer experience goals into workstream plans, requirements, roadmap inputs, and fundable use case detail.
  • - Develop analysis and recommendation materials to support build, buy, partner, defer, or stop decisions across the Martech ecosystem.
  • - Identify risks, dependencies, trade-offs, and decision points early, and escalate them with clear context and recommended paths forward.
  • CDP strategy, segmentation, and audience orchestration
  • - Support strategy and ongoing optimization for Mazda’s Adobe Experience Platform and Real-Time CDP program.
  • - Define audience frameworks, lifecycle segmentation, suppression logic, activation requirements, and measurement expectations.
  • - Ensure audience definitions are consistent across CRM, paid media, personalization, analytics, and reporting.
  • - Partner with data engineering and platform teams to validate feasibility, data readiness, identity logic, and activation dependencies.

Requirements

  • Bachelor’s degree in Computer Science, Information Systems, Marketing, Business, Strategy, or a related field.
  • 6+ years of experience in technology strategy, marketing technology strategy, digital transformation, business analysis, consulting, or enterprise platform delivery.
  • Experience supporting or shaping enterprise technology roadmaps across multiple teams, platforms, and stakeholders.
  • Strong knowledge of Martech ecosystems, including CDP, CRM, personalization, analytics, customer journey orchestration, media activation, content operations, and data governance.
  • Experience with Adobe Experience Platform, Real-Time CDP, Adobe Journey Optimizer, Customer Journey Analytics, Adobe Experience Manager, Adobe Target, or Salesforce Marketing Cloud.
  • Experience defining audience frameworks, segmentation logic, taxonomy standards, journey triggers, suppression rules, activation requirements, and measurement expectations.
  • Proven ability to support cross-functional or multi-partner programs, facilitate working sessions, and influence through clear analysis and communication.
  • Excellent written and verbal communication skills, with the ability to translate complex technology considerations into clear business-facing materials.

Preferred

  • Experience in automotive, retail, financial services, or another multi-tier, data-intensive industry.
  • Experience with Mazda, MNAO, or automotive manufacturer / dealer ecosystem operating models.
  • Adobe certification or equivalent expertise across AEP, RT-CDP, AJO, CJA, AEM, or Adobe Target.
  • Experience with Claravine, Domo, TransUnion, LiveRamp, The Trade Desk, DV360, Meta, Google Ads, Salesforce CRM, or WPP Open.
  • Experience designing taxonomy councils, governance models, change management processes, and platform adoption frameworks.
  • Working knowledge of privacy, consent, profile stitching, deletion chain, and audience activation considerations.
  • Experience with content supply chain or creative automation platforms such as Adobe Workfront, GenStudio, Frame.io, Bynder, or Brandfolder.
  • Advanced degree in a related field.
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VML Enterprise Solutions

VML Enterprise Solutions brings together all of VML’s technology and data groups to form a single operating unit that services complex business challenges using the agency’s combined consulting, data, technology, and innovation capabilities.Over 7,000 employees across VML’s key offices and local markets around the world contribute to the Enterprise Solutions offering to deliver on the increasing market demand for applications of AI, technology-driven transformation, and operational efficiencies brought to life via robust technology solutions.VML Enterprise Solutions integrates deep technology services capability into VML’s core practices of Brand Experience, Commerce, and Customer Experience. The offering is direct to clients with best-in-class global scale in consulting, engineering, data, scaled automation and platform delivery.

London, England, GBR
789 employees

Salaries

Posted range

$75K/yr – $180K/yr

Taken straight from the job posting.

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Associate Director - Martech Technology Strategy

VML Enterprise Solutions · Niagara Falls, NY · Hybrid