Associate Director, Marketing and Communications, Enrollment Management

Kent, OH (On-site)

$68K/yr – $76K/yrSenior Level4+ years expFull time

Posted 5 days ago

Job Summary

Own and manage integrated communications across Enrollment Management CRM, driving multichannel campaigns, data-driven reporting, and cross-team collaboration to support recruitment goals.

  • Lead campaign development and performance monitoring.
  • Build and maintain an editorial calendar and train CRM users across the university.

Job Description

Responsibilities

  • Create and oversee integrated, strategic communications plans for all target populations within Enrollment Management CRM.
  • Build automated and ad-hoc digital campaigns through Enrollment Management CRM and actively monitor performance.
  • Provide data reports to Enrollment Management leadership detailing digital efforts through CRM.
  • Make recommendations to leadership on how to strengthen overall marketing and communications plans, as well as recruitment campaigns, utilizing data from CRM.
  • Work closely and coordinate with various Enrollment Management teams and departments to deploy targeted communications that are timely and relevant in the prospective student journey.
  • Collaborate with college and campus partners to build targeted communications plans that support enrollment goals.
  • Provide training opportunities for CRM users across the university, including campus and academic partners, to strengthen collaboration efforts.
  • Develop and implement digital marketing strategies designed to drive conversions, applications, and enrollment.
  • Develop and maintain a robust and user-friendly editorial calendar showcasing the efforts of each targeted population within the CRM.
  • Monitor peer and competitor marketing and communications efforts to identify trends and creative approaches.

Requirements

  • Bachelor's degree in marketing, communications or relevant field and four years of experience in marketing, communications, or higher education.
  • License/Certification: None.
  • Knowledge Of: Building targeted communications in CRM systems such as Slate; Project management systems; Social media platforms; Market analysis; Web analytics; Communication metrics
  • Skill In: Applying flexible marketing strategies and tactics according to market needs; Written and verbal communication, as demonstrated through experience writing for web, publications and/or marketing campaigns; Social media activities; Management and leadership needed to supervise and motivate professional staff; Project management; Crafting compelling copy for a diverse range of audiences through demonstrated use of print, digital, and/or multi-media platforms
  • Ability To: Lead successful marketing campaigns; Manage priorities with challenging deadlines and successfully multi-task; Manage substantial detail; Work effectively in a collaborative environment; Establish and maintain cooperative working relationships with technical staff and other co-workers; Provide leadership and direction
  • Must pass a security check.

Preferred

  • Two years of experience in enrollment management or admissions and/or university communications.

Salaries

Posted range

$68K/yr – $76K/yr

Taken straight from the job posting.

See all Kent State salaries

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