Associate Director, Creative Operations

Responsibilities

• Oversee end-to-end creative delivery across all campaign types and formats (video, display, custom content, social, etc.).
• Translate media plans and partner specs into actionable timelines and creative deliverables.
• Lead creative kickoff and alignment meetings with internal and external stakeholders
• Perform initial QA of delivered creative assets to confirm that all expected items have been received and meet basic spec requirements (such as file type, file size, and clip length).
• Maintain ongoing communication with investment, strategy, and client teams to stay ahead of plan updates and creative changes.
• Build and enforce internal creative workflows, timelines, and documentation standards.
• Manage custom program development, including production timelines and routing of assets between client, creative agencies, and media partner.
• Proactively identify and resolve creative blockers to prevent launch delays.

Requirements

• 5+ years in creative operations, campaign management, or a related role in media, advertising, or marketing.
• Ability to manage multiple complex campaigns simultaneously—strong project management (time management, organization, and prioritization) skills are a must.
• Demonstrated success managing cross-functional timelines and creative workflows.
• Foundational knowledge of digital media creative specs, IAB standards, and related concepts.
• High degree of proficiency in Microsoft Office applications
• Excellent interpersonal skills, with the ability to communicate (verbal and written) effectively and efficiently across disciplines with colleagues, clients, and partners at all levels
• Basic knowledge of Google Campaign Manager or Studio is a plus
• Knowledge and skills typically acquired through the completion of undergraduate studies in advertising, marketing, or a related field.