Responsibilities

• Support the delivery of change, transformation and adoption strategies across client engagements
• Build trusted relationships with client and internal stakeholders, acting as a day-to-day partner across change, communications, and engagement activities
• Partner with Communications, Learning & Development, Agency, Strategy, and Consulting teams to develop partner engagement and scaled adoption approaches
• Translate transformation objectives into communication, learning, and content plans that drive awareness, understanding, capability building, and behavioral change
• Coordinate the development of communications, learning programs, engagement activities, and supporting content across multiple workstreams
• Review and refine presentations, communications, learning materials, and other client-facing deliverables to ensure quality, consistency, and strategic alignment
• Develop compelling presentations, workshop materials, executive communications, and change recommendations
• Facilitate partner workshops, working sessions, and discussions to drive alignment, engagement, and decision-making
• Identify partner challenges, adoption risks, and opportunities to strengthen program effectiveness
• Support the development of repeatable tools, templates, and guidelines that help scale transformation delivery across clients and teams

Requirements

• Strong understanding of marketing and advertising functions, operating models, agency ecosystems, and industry terminology
• Experience within marketing, advertising, media, agency, consulting, or client services environments
• Experience supporting transformation, organizational change, communications, learning, adoption, or business improvement initiatives
• Experience developing or coordinating communications, content, learning, and engagement programs
• Strong stakeholder management and client relationship skills
• Experience influencing and coordinating cross-functional teams
• Excellent storytelling, presentation development, and executive communication capabilities
• Ability to move comfortably between critical thinking and hands-on execution
• Highly organized, proactive, and comfortable managing multiple priorities simultaneously

Benefits

• medical coverage
• dental
• vision
• disability
• 401K
• parential and family care leave
• family forming assistance
• tuition reimbursement
• flexible time off